All Products Support Forum

So I have some problems with signing in to Thunderbird. At signing in with google, Google says that they found unusual activity on my account, even when I don't have bad activity. After trying to recover my account, it says that it can't sign me in to my Google account because of JavaScript not enabled. How do i fix this issue? Thanks!

I use Fire fox on my ipda to read books (web published manga and light novels) ever since the release of latest version (that has the "New screen") it looses the page I am up to and often revers to a random previous page. for the past 4 year plus I have had numerous (30+) tabs opened to web sites on the current page I am up to in given web sites. this worked almost flawlessly until you change the home screen. The Version I have installed A.T.M. is 113.1(30885) The "New screen" I am referring to has the titles Firebox Browser,Jump Back In, and Recently Saved. If this Screen shows up after moving away from Firefox for a random time (some time short some times long) instead of showing what the tab had on it. if it shows the new screen and I pull down to refresh the screen I may get the web site I had before but it will not be the latest page I was on. I have taken to book marking the latest page I am on since Firefox has become so unreliable. I am also only running 10 tabs because as I loose the sites that I have been reading for years I have been book marking them and closing. I am at the point where I will be moving away from firefox on the iOS devices as Safari, Chrome, and iCab Mobile are more reliable and do not loose my tabs current web page. attached is an example of a page I was reading yesterday and returned to it day, I book marked it. note the chapter numbers. please note the version number of iOS and Firefox have changed a number of times since I notices this fault/bug my device it set to autoupdate.

I would like to be able to reset links on a webpage to be as if I have never clicked on them, but I am unable to do so. I have tried:

-Resetting all of the cookies, history, etc for that individual website. -Removing the URLs from the links in question from my browser history. -Downloading this extension: https://addons.mozilla.org/en-US/firefox/addon/remove-visited-link/ and using it -Going into settings and changing the visited link color.

Nothing has worked so far. One thing about the website in question is it has its own unique color for visited links---I am wondering if that is causing this? Additionally, this persists whether or not I am signed in to this website.

Thanks.

I had to reinstall windows 10 (this was done by Microsoft with my permission) and so firefox was uninstalled (long with all apps). i have reinstalled Firefox, but can't retrieve my old bookmarks. I have a file of very old bookmarks, but the "import/restore" function doesn't restore or import using that file. Help please. Can the up to date bookmarks be retrieved from my uninstalled Firefox?

I successfully transferred TB from my Win10Pro laptop to may new Win11Pro laptop, but have encountered a strange anomaly. I have two GMail accounts, both set us as POP3.

Test 1: I send an email from account "A" to "B" using my Galaxy S23. On the phone, the times are correctly shown in the "A" account's Sent folder and in the "B" account's Inbox folder. On the laptop, both accounts have the times shifted two hours earlier.

Test 2: Thinking the problem might just be with one account, I reversed the test and sent an email from "B" to "A" using my phone. On the laptop, both were shifted by two hours.

Test 3: Repeat of Test 1, but using the laptop. No time shift

Test 4: Repeat of Test 2, but using laptop. No time shift.

Test 5: Another person sent a test email to both my Gmail accounts. Both show up with the correct timetags in GMail, but both show up in TB on my laptop as being send two hours earlier.

For all tests, the correct time is shown on the GMail accounts themselves.

I had no problems like this with the older laptop and I don't have anything on PDST. The only *hint* might be that Win11Pro was installed in California, but I have no idea how that would have been stored and work its way solely into TB and nowhere else.

What might be making this happen and how can I correct it?

I imported a google contacts export csv. Problem is the phone numbers format have no dashes between the different parts of the number. I want to import them and use a "-".

Any way to accomplish this?

James

Well, this is not much support question, but I didn't found better place to ask.

Why is this nice feature disabled by default? It is disabled by default not only in Firefox, but also in other major browsers like Chrome, Edge, or Opera.

If I wanted to activate it (Because it is nice feature), then I must press F7, or click on checkbox in settings.

If you don't know what I'm talking, then it is the "Always use the cursor keys to navigate within pages" option.

I had to reset win10 and used a satellite drive to move all my Mozilla and Thunderbird app/files in their entireity via drag and drop to the drive. I got tbird installed and all my current inbox messages are there but i cannot find my folders and their subs, this is how I pay my monthly bills, with each folder representing the summation of bill paying for several years. My reciepts of payment as well as pass information is in those folders and my bills have to be paid on the 1st. I had years of data in there and I cannot find it. Please help, fast. Thanks, Arthur

I am using Thunderbird version 102.11.1 64bit using POP with a Gmail Account. Ocassionally, I have to use Gmail in my Edge browser to send or reply to a message, only to find it appears in Thunderbird.

Is there any way to turn off the button "Open video in a new tab" that appears when you hover on an Instagram video? This button is blocking a button from an extension that I want to use.

It seems like no matter what I do, I can't get Firefox to download files from Google Drive. It loads for a moment, then it says "The page isn’t redirecting properly". I have confirmed that it's only Firefox because I can download files from Google Drive with Google Chrome. I have disabled Enhanced Tracking Protection, selecting the Standard Enhanced Tracking Protection Setting, and even refreshing Firefox. Though, I noticed that it only works on incognito mode for whatever reason.

The firefox opens but takes a long time to load any webpage. It is almost a delay of few minutes before the browser is responsive. It has gone through many updates and is not resolving the issue. I have changed the add ons with no help. Once it starts loading the web page then it works perfectly fine until I close it.

Since probably 3 or 4 weeks ago Ebay through Firefox has been terribly slow. I have selected the option not to track in the address bar and still the same problem. I run ebay through MS Edge and runs perfectly. Happens to me in 3 out of 4 computers. Only in 1 works ok, very strange...

Speed connection in all of them is at least 200mb/s

Thanks.