• Solved

Inconsistent times for emails

I successfully transferred TB from my Win10Pro laptop to may new Win11Pro laptop, but have encountered a strange anomaly. I have two GMail accounts, both set us as POP3. … (read more)

I successfully transferred TB from my Win10Pro laptop to may new Win11Pro laptop, but have encountered a strange anomaly. I have two GMail accounts, both set us as POP3.

Test 1: I send an email from account "A" to "B" using my Galaxy S23. On the phone, the times are correctly shown in the "A" account's Sent folder and in the "B" account's Inbox folder. On the laptop, both accounts have the times shifted two hours earlier.

Test 2: Thinking the problem might just be with one account, I reversed the test and sent an email from "B" to "A" using my phone. On the laptop, both were shifted by two hours.

Test 3: Repeat of Test 1, but using the laptop. No time shift

Test 4: Repeat of Test 2, but using laptop. No time shift.

Test 5: Another person sent a test email to both my Gmail accounts. Both show up with the correct timetags in GMail, but both show up in TB on my laptop as being send two hours earlier.

For all tests, the correct time is shown on the GMail accounts themselves.

I had no problems like this with the older laptop and I don't have anything on PDST. The only *hint* might be that Win11Pro was installed in California, but I have no idea how that would have been stored and work its way solely into TB and nowhere else.

What might be making this happen and how can I correct it?

Asked by weathervane 1 hour ago

Answered by david 1 hour ago

  • Solved

Changing user agent on Firefox iOS

Hi, is there a way to change the user agent on iOS? The FxiOS part makes the browser way more fingerprint-able than standard safari, even with all the anti-fingerprint se… (read more)

Hi, is there a way to change the user agent on iOS? The FxiOS part makes the browser way more fingerprint-able than standard safari, even with all the anti-fingerprint settings to the max.

Asked by carloalberto 2 days ago

Answered by Paul 1 day ago

  • Solved

Youtube Videos have extreme brightness since several weeks

Moin all, since some several weeks I'm facing a real anoying problem. Every Youtube (and other platforms) Video shows extreme brightness. It looks like as someone record… (read more)

Moin all,

since some several weeks I'm facing a real anoying problem. Every Youtube (and other platforms) Video shows extreme brightness. It looks like as someone recorded the video directly in the sun. An example is the best so I attached a Photo with FF in the top left, Chrome in the top right and Edge at the Bottom. Only the frames have been a bit cropped for privacy.

The video shown in the screenshot can be found here. Today I also tried a fresh installation of my Win 11 and also FF (Had some free SSD around for that). But this had no effect, it looked the same. The only change I can see is when the Troubleshoot mode is being activated. But only while this mode is active. If FF is being reset or even new installation (like before fresh Win 11), no change.

Cause of this behaviour I also mentioned FF Video Stream is not HDR. The others show HDR but as not every Youtube Video can be HDR I think this is not the Problem. Anyway, I don't want to change my favorite browser which was working now for about 20 years.

Does anybody have a clue what is causing this or is it a bug?

greets indy

Asked by indiana 9 hours ago

Answered by cor-el 7 hours ago

  • Locked

The webpage is having trouble loading

Regards, Sir/Madam The webpage is empty. [link] Although the page is currently blank, the website icon in the upper left corner suggests that contact has been made. Anyon… (read more)

Regards, Sir/Madam The webpage is empty. [link] Although the page is currently blank, the website icon in the upper left corner suggests that contact has been made. Anyone know the reason why Firefox is unable to load the website?

Asked by olpexhalvin 4 days ago

Last reply by cor-el 4 days ago

  • Locked

There are loading issues with the website

Regards, Sir/Madam The website functions OK in Chrome but not in Firefox. [link] is the URL. The website symbol in the top left corner shows that contact has been made ev… (read more)

Regards, Sir/Madam The website functions OK in Chrome but not in Firefox. [link] is the URL. The website symbol in the top left corner shows that contact has been made even though the page is now blank. Anyone with knowledge of the cause of Firefox's inability to load the website?

Asked by jalvergaze 17 hours ago

  • Locked

There is an issue with the website loading.

Regards, Sir/Madam The website is blank. [link] The website icon is in the upper left corner, giving the idea that contact has been made, yet the page is still blank. Doe… (read more)

Regards, Sir/Madam The website is blank. [link] The website icon is in the upper left corner, giving the idea that contact has been made, yet the page is still blank. Does anyone know why Brave cannot load the website?

Asked by marcilalex890 2 weeks ago

Last reply by TyDraniu 2 weeks ago

  • Solved

Date.prototype.toJSON() and Date.prototype.toISOString() discrepancy

console.log(new Date().toJSON()); console.log(new Date().toISOString()); // Actual output: // 2023-05-27T04:21:13.004Z // 2023-05-27T06:21:13.005Z // Expected output: /… (read more)

console.log(new Date().toJSON()); console.log(new Date().toISOString());

// Actual output: // 2023-05-27T04:21:13.004Z // 2023-05-27T06:21:13.005Z

// Expected output: // 2023-05-27T06:21:13.004Z // 2023-05-27T06:21:13.005Z

This happens only on Firefox and Firefox Developer Edition on one of my PCs and not the other. Firefox is version 113.0.2 (64-bit) and DE is 114.0b9 (64-bit)

Anyone experienced this before?

Asked by Mathias Frost 1 day ago

Answered by cor-el 1 day ago

  • Solved

Extremely high Cpu usage after firefox update

Hello, I hope someone can help me. Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before … (read more)

Hello, I hope someone can help me.

Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before this update, I could have several tabs open, up to 10 and the computer would run fine. Now with 3 tabs open, it gets really slow. And I can hear my desktop suffering (the fans go to full speed). When checking the task manager, firefox is taking all the memory and the cpu usage is almost at 100%. I have to keep restarting firefox.

The conditions are the same. The only thing that changes was updating firefox. I already searched for ways to reduce the firefox cpu usage, but nothing changed.

Is there a way to fix this? Or how can I go back to an older version of firefox? Because I'm afraid my computer will die from simply opening 3 tabs.

Thank you in advance.

Asked by Dark_mustard 1 week ago

Answered by cor-el 2 days ago

  • Solved

How to disable videos dropping to the lower right-hand corner on websites

Every time I go to Fox News, the video at the top of the page drops to the lower right-hand corner. It's an annoyance I've been searching for a way to eliminate. I have p… (read more)

Every time I go to Fox News, the video at the top of the page drops to the lower right-hand corner. It's an annoyance I've been searching for a way to eliminate. I have pop-ups blocked in preferences and I have a couple of different pop-up blockers, but nothing seems to work. I'm currently using Firefox 114b.09 on a Mac Desktop.

Asked by soofeenee2 1 day ago

Answered by cor-el 1 day ago

  • Solved

Text in Message creation window displayed in Bold

Greetings, I'm certain this is self inflicted, but for the life of my I can't figure what I did. I've got Thunderbird installed on two machines. One a Dell XPS 13 lapto… (read more)

Greetings,

I'm certain this is self inflicted, but for the life of my I can't figure what I did.

I've got Thunderbird installed on two machines. One a Dell XPS 13 laptop, the other a Dell Precision Desktop, both with Windows 10.

I use Resilio sync to synchronize a profile so both machines are displaying the same. I'm very careful about not opening both at the same time. This has all worked perfectly for years.

Everything is fine on the XPS. On the Precision, all the text in the new message window is displayed in bold.

The odd part is the message isn't bold when received by the recipient.

Any idea what it is that I've buggered up?

I've uninstalled Thunderbird using Revo Installer, rebooted and then installed from scratch with no effect.

So, I'm guessing there is a setting that's been toggled in the Registry to cause this.

Any help would be appreciated.

Chris

Asked by chris533 13 hours ago

Answered by chris533 11 hours ago

  • Solved

Ubuntu crashes while moving a Firefox tab with mouse

Hello Volunteers, Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113… (read more)

Hello Volunteers,

Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113.0.2, Build ID: 20230522193126 on Ubuntu 23.04. This could be an Ubuntu problem or a Firefox problem.

Thanks Dilip Deodhar

Asked by DD 2 days ago

Answered by jonzn4SUSE 21 hours ago

  • Solved

FINALLY! Solved my cannot send problem,but the solution makes me nervous.

Hello: Last time before today when I sent email was 23Oct 21! What fixed it was setting the outgoing server settings to "Authentication method: Password transmitted inse… (read more)

Hello: Last time before today when I sent email was 23Oct 21! What fixed it was setting the outgoing server settings to "Authentication method: Password transmitted insecurely,and Connection security: none. I got a pop-up asking for my password,and my email was sent normally. My reason for posting this is to ask if this outgoing server setting is safe to use. I haven't tried this solution before,as I am very security conscious. I am attaching a pic of the settings. Thanks!

Asked by Newbeak 12 hours ago

Answered by Toad-Hall 12 hours ago

  • Solved

Can not save images from Google Images (Android)

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in s… (read more)

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in selection of the image description below. Sometimes you can not save it form the website either, but that is because of website configuration and you can not save it on other browsers, but on other browsers you can save from Google Images by holding down on an image, so it is only the issue of Firefox and not the Google Images website. This issue seems to be present for over 2 years based on online feedback, and it is still not fixed.

Asked by hemasalam.m.ali 2 days ago

Answered by Paul 14 hours ago

  • Solved

email password not accepted

A week ago Sky forced me to change my password for geoff.bellx@sky.com. I made the change successfully but when I start TB it asks for a password (as expected) but doesn… (read more)

A week ago Sky forced me to change my password for geoff.bellx@sky.com. I made the change successfully but when I start TB it asks for a password (as expected) but doesn't accept the new one, returning message: Sending of password for user geoff.bellx@sky.com did not succeed. Mail server pop.tools.sky.com responded: [SYS/TEMP] Server error - Please try again later.

I can access my messages using Sky's webmail, so the change has been applied. However the webmail offering is awful and I want TB back.

I have looked through many of your existing Qs and As but can't find any which help. Can you please advise a way forward, Thank you

Asked by GeoffB 2 days ago

Answered by Toad-Hall 1 day ago

  • Solved

Firefox preventing Mac from sleeping

I have noticed in the last few days that Firefox is keeping my Mac from sleeping. This seems to have started around the time of updating Firefox to version 113.0.2 which… (read more)

I have noticed in the last few days that Firefox is keeping my Mac from sleeping. This seems to have started around the time of updating Firefox to version 113.0.2 which happened 4 days ago. Any thoughts on how to debug this?

Asked by Rumboogy 1 day ago

Answered by Rumboogy 18 hours ago

  • Solved

Refresh Firefox button missing

I have an extension (completely blank) that can't be deinstalled. I am trying to use the "refresh firefox feature" to get rid of it, but the button simply isn't where it … (read more)

I have an extension (completely blank) that can't be deinstalled. I am trying to use the "refresh firefox feature" to get rid of it, but the button simply isn't where it should be. The text is german, but none if these Buttons are the one I seek.

Asked by timopa 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Reinstalling my Firefox data from a PC that dies to a new one

My laptop died but I have been able to rescue the SSD and turn it into a USB connected external drive. I can see all data from my old PC. I have tried to copy all of my… (read more)

My laptop died but I have been able to rescue the SSD and turn it into a USB connected external drive. I can see all data from my old PC.

I have tried to copy all of my User, Local Apps Data Mozilla Profile data folders to my new Laptop but the data does not appear when I fire up Firefox on the new laptop.

The old laptop folder was c:\Users|Phil, the new laptop is C:\Users\Phill {setup of new PC added a second L to my name}

Is this an issue ?



Asked by phil.libbis 1 day ago

Answered by cor-el 1 day ago

  • Solved

Setup screens on startup

I just went to open Thunderbird and window popped up to setup email account. I have been using this for years. what the hell happened to my program for email? who has the… (read more)

I just went to open Thunderbird and window popped up to setup email account. I have been using this for years. what the hell happened to my program for email? who has the time on checking email to set everything up again? Why wouldn't we be warned this was coming? Do I really have to set up all of my accounts again? What happened to my stored emails and folders that were setup? I am assuming the program updated, but honestly this pisses me off and makes me want to switch clients after decades of use.

Asked by pmruzicka 2 days ago

Answered by pmruzicka 2 days ago

  • Solved

Thunderbird on Wayland starts with blank window on first launch. SOLVED: MOZ_ENABLE_WAYLAND=1 thunderbird

Hello I'm running Thunderbird 102.11.0 with Gnome 44.1 and the Wayland windowing system on OpenSUSE Tumbleweed. The first time I launch the application after a restart i… (read more)

Hello

I'm running Thunderbird 102.11.0 with Gnome 44.1 and the Wayland windowing system on OpenSUSE Tumbleweed. The first time I launch the application after a restart it always hangs with a blank window titled "Home - Mozilla Thunderbird". The same thing happens whether I launch the application using the shell or the desktop icon. If I close the blank window and try again then the application always launches correctly on the second attempt.

This issue started about 4-6 weeks ago before that I never had any problems launching Thunderbird.

Any ideas on how I can debug this?

Cheers Norman

Asked by Norman Buskell 5 days ago

Answered by Norman Buskell 4 days ago

  • Solved

Thunderbird does not delete emails from gmail

Hello I am new to Tb but I have problems with GMAIL, the synchronization works fine from the server, I can move emails to any folder, send them to the trash and delete th… (read more)

Hello I am new to Tb but I have problems with GMAIL, the synchronization works fine from the server, I can move emails to any folder, send them to the trash and delete them and it syncs in TB, but when I do the same from Tb this does not work well when I move an email to the trash and then delete it from TB it is not deleted in Gmail and stays there until I close TB. The configuration I have is IMAP. and the problem gives me with Gmail because with zohomail it works correctly. What am i doing wrong?

Asked by kire 3 days ago

Answered by Toad-Hall 1 day ago