All Products Support Forum

When I start firefox its stand loading for a short time, and then comes with an error that its was unable to load the window, retry or close it. No matter what wepside i enter to use its always the same. This happen a few days ago and have been troubleshooting my self since. now i need your own help. I have reinstalled it, reset settings, taking it off and on the firewall. Removed all plugins for it. and always come to same conclution. I got the latets installer from the wepside, to make sure its up to the newest version.

Before this issue, it ran fine, no issues what so ever. and one day i needed it was stuck on this problem.

I am useing it on a laptop. atm returned to chrome for help.

picture shows the issuse not able to load, no matter the wepside.

Just got a new PC. Was intending to use Outlook... but, after a lot of hassle, that would not work, despite having copied all the settings from my old PC to the new one. So, after about four hours or more, and still nowhere, thought I would try Thunderbird. Installed it, and input my name, email address, and a password, and it would not work. Never managed to connect to the server. So, have literally wasted a whole day, and the new PC still will not do emails! Very baffled!

Bought a new computer that was supposed to come with Windows 11, but came with Windows 10 and right to upgrade. Set up computer, downloaded Firefox, and it ran fine. after a couple of hours, ran the upgrade to Windows 11. Firefox stopped opening. uninstalled then reinstalled Firefox several times, but each time during installation get the following message (image below):

"C:\WINDOWS\SYSTEM32\MSVCP140.DLL is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f."

Have tried installing with and without defaults, and refreshing instead of reinstalling.

Hello. Recently we switched our company's internal server from yandex.ru to mail.ru. Since then we have some issues with synchronization between computers. I am working with Thunderbird from my PC and laptop simultaneously. So there are the issues that accured: 1) I can't see Tags anymore at different devices. For example, if I tag a message at PC (with color and category) - it does not show up on laptop. 2) I can't see "Forward" sign when I forward messages from PC/laptop on other device. 3) Some of menu buttons such as "Drafts", "Sent" and others didn't translate in English (it stated in Russian as it was before) meanwhile "Inbox" and "Archives" are translated. Will appreciate any help and how to fix that.

This is a curious problem that I can't get my head around. I have TB installed on a Windows 7 PC, a Linux Mint 21 laptop and Linux Mint 21 on Virtualbox. I'd like to add it to a Windows 11 Surface Pro 7, but when I follow the usual procedure of coping the contents of the profile folder to the new direcory, TB launches as if nothing has changed and asks me for my email details as a new user. I have well over a dozen email accounts and several online calendars and Vcard contact lists and I don't want to manually add them all in. The OS is Windows 11 Home 22H2.

If anyone knows why this OS is refusing to let me copy & paste my TB profile is the same way that I've always done I'd be grateful. If not and anyone can recommend a backup / restore function that will copy the email accounts, online calendars and contact lists, I'd also be grateful.

If I didn't need Windows 11 for some of my work, I wouldn't be using it, I'd stick with Linux, but this is progress apparently. I hate Microsoft even though my work in I.T. relies on fixing Windows related issues.

Thanks in Advance.

I am trying to move email from one account to another. The email is in a folder structure which I would like to preserve. I would like to avoid having to recreate the folder structure by hand on the target; that would be very time consuming. I have been experimenting with a small nested set of folders before moving on to the real problem.

My first thought was to drag and drop the top level folder to local folders. First I checked that I could do it one folder at a time - no problem. If I try with a top level folder with sub-structure it only works if I specify that all sub folders are to be held locally. There is no way to mark a whole branch for local storage (that I have found), so that is a bit tedious running down the folder list ticking. So question 1: is there a better way.

Then I want to drag and drop from the local folders to the second account. For a single folder this works. For my small test folder with sub-structure it does not work.

It may be significant that the IMAP server for BOTH accounts (same server) does not support folders with both messages and sub-folders; the option "Server supports folders that contain sub-folders and messages" is therefore unticked for both accounts. I wonder if the information that a specific folder only contains sub-folders is lost in the move.

I then tried the ImportExportTools-ng plug-in. That suffered pretty much the same problem. I could export (same synchronise issue as above). I could import the result to Local Folders, but I could not import the same data to my target account.

I would be grateful for any other ideas.

Every time I try to send mails using my Microsoft365-Account, Thunderbird 102.11.0 fails to connect to the SMTP server at smtp.office365.com. Trying to set a new password from the dialogue just leads to the very same error message without enabling me to change or set a new password, leaving me stuck with the situation.

IMAP works fine and as intended.

Things I've tried so far:

• Disabling IPV6 for all connections
• Deleting OAuth-Tokens and allowing Cookies from https://login.microsoftonline.com by default
• Using the newest Thunderbird Public Beta

All leading to the same warning, that my Login attempt for smtp.office365.com with user name abc@xyz.de has failed.

I've run out of options and leads. Any advice is appreciated.

Using Firefox. At present I am so confused. Often Firefox is not supported and I am told to use Google. I have used Firefox for many years. I like it. I feel safe on it. Now the computer world has me so confused. I am told by Vizio to sign up to get MAX which is thru Warner Bros.

I have A Fire Vizio adapter or plug in ??? on my TV. I do not understand what I am being asked to do. I find myself wanting to cry with confusion and feeling so overwhelmed with what used to be so simple. I really do not know what to do next.

I was trying to get MAX information with Vizio. I am asked to sign into my account. AACK!!!! I cannot find a VIZIO account. I go search on Passwords, computer takes me to a ROKU address with password. No VIZIO!! I want to cry. Too much of a good thing is BAD. It is a horrible feeling to be reading supposed English which might as well be Greek. Needless to state, my mind rejects all.

ive scanned my system with two different antiviruses and nothing comes up, and nothing was being downloaded before ive tried to install firefox.

ive tried to install it twice, once with my setting migrated and once all clean and they both tried to download this, is this a false positive or is the install hacked?

ive downloaded the installer from here.

Converted my Outlook files to Thunderbird using 'SysInspire PST Recovery Software'. Now there is an 'Outlook' under 'Local Folders' in the left column of TB. How do I get the Outlook Contacts and Calendar into TB Address Book (Alt+2) and Calendar (Alt+3)?

I tried to change the download folder for Firefox inside "settings", and Firefox showed that the change did take, even after opening and closing the program again, but trying to download a file leaves me in the old folder again, as if Firefox didn't take what it showed it took. Also, Firefox keeps crashing when I try to download to the downloads folder. Not sure why. Clearing a few items lets me download again, but then, it will crash if I dare keep going. Is there a limit to how much can be in the downloads folder aside from the C drive itself? My C drive is showing 84GB free, in the blue, not red, so what gives?

Hi. I have just downloaded Thunderbird (on recommendation) and although it has given me the workings I should like to import all my Outlook files and history. Is the a possibilty?

Regards

Del