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Tabs Crashing Erratically w/o any common site or timing

On my new PC build I'm seeing a ton of instability with Firefox. It can go hours without issue, then have tabs crash 3 times in an hour. I've slowly trimmed down the plug… (read more)

On my new PC build I'm seeing a ton of instability with Firefox. It can go hours without issue, then have tabs crash 3 times in an hour. I've slowly trimmed down the plugins I'm using, with no change. I'm also using these same plugins on my 2nd PC without any issue. I'll just be sitting there, not even touching firefox for a long period of time, and it will have tabs crash.

Other browsers (Edge, Opera GX) aren't presenting the same issue under similar use. I've run a Memtest and seen no issues, although I'm curious if my Asus board is being problematic alongside recent reports. Its quite stable with gaming and Adobe suite, so I think I'm clear.

I've found no additional driver, windows, or security updates. Windows Security scan finds nothing.

Hardware info: 13900K in Asus Z790 ROG Maximus Hero, 4090 FE, 64GB DDR5 (6400 XMP). Hooked up via 2.5G ethernet to 2.5 Gbps fiber.

Here's an array of crash reports: bp-655ac391-42a9-495f-aa44-fc21e0230528 bp-6ad77abc-0373-49b8-aae2-cc7d40230528 bp-65a453e5-4044-4cc5-8a44-5ae880230528 bp-cf346528-03d1-45aa-b0cb-0aa330230528 bp-d6df2a85-a9b9-4867-bc13-acb390230528 bp-73d54723-344c-497f-8614-1241f0230528 bp-b46f5d61-fa4a-473b-b01c-c6e0a0230528 bp-f4494a81-6566-475e-9499-097ee0230528 bp-7150ead3-434a-42bc-81c7-0000e0230528 bp-c363aead-9dd3-4b56-b602-d50180230528 bp-0d4c9401-77d3-4eca-97fc-5923f0230528 bp-6d93a733-da2f-49b4-867d-a0c8e0230528 bp-4f6fd810-a2fb-4194-99e2-dd7f50230528 bp-a4d9e2f5-f4e3-498b-8ee1-2facc0230527 bp-a6a673d3-85dc-4673-a2ed-f58680230526

Asked by the2whlmntndewd 10 hours ago

Many sites wont load i firefox, some kill the browser entirely

Summary: Firefox fails to load many sites, and some will kill the entire browser. I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I … (read more)

Summary: Firefox fails to load many sites, and some will kill the entire browser.

I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I originally had trouble with tab/window dragging operations causing the entire desktop to crash.

Removing the snap and installing from the Firefox maintained PPA fixed this issue, but a number of others remain. (Detail on this part over here on the ubuntu forums if interested)

Now many google sites simply show the loading error for ever and never recover. Some URLS can kill the browser completely. For example, this one from the Mozilla website: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load The error message is attached.

I am happy to perform more tests and provide more diagnostic if it will help. That same URL works fine from the chromium browser on the same desktop systems,as does every other site I've had issues with.

System details: Ubuntu 23.04 64 bit Firefox 113.0.2 Intel_R_ Client Systems NUC7i7BNH (Intel® Core™ i7-7567U) Intel® Iris® Plus Graphics 650 (Kaby Lake GT3e) (KBL GT3) Gnome 44.0 Wayland WS

Asked by jmtocher 14 hours ago

Last reply by jmtocher 12 hours ago

Firefox causes whole system to crash frequently, often multiple times a day

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone… (read more)

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone, but the entire system. I use several apps and run several processes that require great compute resources, often simultaneously. I have narrowed the cause of frequent system crashes to Firefox alone; the system rarely crashes when I use other resource-heavy apps. Due to this, I have to restart my system several times a day.

Before this problem arose, I would use multiple tabs (including YouTube, often 10+, close to 20) and multiple windows (2+). Such usage very rarely caused crashes, which is why it is surprising that Firefox now causes the entire system to simply hang sometimes with as low as 3-4 tabs.

I have disabled Hardware Acceleration, refreshed Firefox, even tried disabling WebGL. I also tested it after removing all add-ons, but it still didn't help (I use only 2 add-ons: a simple wide-spectrum ad-blocker and an EPUB reader). Even in troubleshoot mode, Firefox will cause my system to heat up, although it takes some more effort to crash in this case. I use one of the standard themes, so it could not have been the problem.

Many people report Firefox crashes, but in my case, Firefox causes my entire system to crash. How do I fix this issue? Thank you in advance.

Asked by DrunkenDefenestrator 1 week ago

Last reply by DrunkenDefenestrator 1 day ago

games don't finish loading

Games on PCH.com are not loading since I downloaded the last update about two days ago. Help me by showing me how to delete it or tell me how to fix this please. … (read more)

Games on PCH.com are not loading since I downloaded the last update about two days ago. Help me by showing me how to delete it or tell me how to fix this please.

Asked by shealy3 2 days ago

gmail imap sync issues

Hello, I've been having an issue with gmail in my unified inbox where anything that I do with emails doesn't update unless I click on another folder and back to my inbox.… (read more)

Hello, I've been having an issue with gmail in my unified inbox where anything that I do with emails doesn't update unless I click on another folder and back to my inbox. Like if I delete an email, it looks like the last one on the list disappears until I click another folder and back, then the one I deleted will be gone and the other one still there. It also happens if I move an email to another folder. I have two other hotmail accounts that still work like they should, just email.

Asked by lsone97 2 days ago

High RAM and CPU Usage on M1 Macbook Air

Firefox uses around 1 to 2GB of RAM and around 25% of the CPU with just around 10 tabs open along with a YouTube video. A chromium based browser on the same system and th… (read more)

Firefox uses around 1 to 2GB of RAM and around 25% of the CPU with just around 10 tabs open along with a YouTube video. A chromium based browser on the same system and the same tabs open uses around 400MB of RAM and around 10% of the CPU. Safari with the same tabs is even more efficient

I have tested this with safe mode, on another system with the same hardware but couldn't find what's causing the problem. I have uninstalled all dynamic themes as well.

Firefox does not use this kind of resources on windows or linux but uses something more close to chromium numbers (tested on a desktop PC, AMD Ryzen 3 3200G)

While I do not expect Safari levels of optimization, this problem only arising on Apple Silicon Macs is a problem worth solving. This is the only thing that's keeping me from using firefox as a daily driver and supporting the open web.

Asked by raoanu2004 2 days ago

youtube video frozen while audio continues to play

When I am watching a youtube video the video sometimes freeze but the audio continues to play, I tried clearing the cache but that doesn't fix the. Please tell me how to … (read more)

When I am watching a youtube video the video sometimes freeze but the audio continues to play, I tried clearing the cache but that doesn't fix the. Please tell me how to fix this problem

Asked by saibalmadhumita55 2 days ago

Mail extremely slow after upgrade from 91 to 102. (win7)

Thunderbird (currently 102.10.0) became extremely slow at reading emails when I went from 91.13.1 to 102, I'm not sure of the full version but I believe it was 102.3.0 .… (read more)

Thunderbird (currently 102.10.0) became extremely slow at reading emails when I went from 91.13.1 to 102, I'm not sure of the full version but I believe it was 102.3.0 . TB no longer correctly reports whether or not I have emails waiting when I first log in. The size of the emails doesn't appear to be relevant. It may be as little as just a couple of lines of type or it may include attachments. The length of time to download is about the same at anywhere from 20 seconds to 1+ minutes. When I track it on the task manager, of the 4 images of TB there are always 2 images of TB seemingly active at the same time when I Get Message. One image is very large while the other is much smaller relatively. All of this with both the Scam Detection and Antivirus turned off. After reading a number of the entries on the forum, I performed some of the steps suggested. Here is a synopsis of what I did and what I saw.

Put TB in SAFE mode. Sent a message. Did Get Message(GM). Task manager showed only one large TB image active, not the usual two mentioned above. Download was the usual long time. Sent a second message and had the same results. Turned off SAFE mode. Did another Send and Get 2 more times. Task manager showed the two images active. Response times were slow. Turned on SAFE mode again and repeated as above. Results were the same - one active image and slow response.

Started Windows 7 Pro in SAFE mode with internet. Started task manager and TB in normal mode. Sent a message. Did Get Message and the mail was downloaded immediately. Sent a second message and had the same result.

Started Windows in normal mode. Turned off email antivirus and smart firewall features in Norton 360. Repeated test scenario as above. The results were the same as I stated in the begining of this submission.

If there is anything else I can add that would help me to get Thunderbird back to normal, please let me know.

Asked by dobrphi 5 days ago

Missing crritical file folder

While attempting to access a file folder with 977 email messages the file completely disappeared. Rebooted TB but it did not return. Using MS ver. 7 pro. Deleted over … (read more)

While attempting to access a file folder with 977 email messages the file completely disappeared. Rebooted TB but it did not return. Using MS ver. 7 pro. Deleted over 5K emails from various file folders. This has happened several times before but two files returned and two files cannot be found. How do I find these files especially the critical 977 email messages. Thanks, Rick Arlen

Asked by ricklin 1 week ago

Last reply by ricklin 3 days ago

Firefox loses wifi

I have Yahoo Mail+ and Gmail open in tabs (as well as MyYahoo, Yahoo Financial and Google Calendar) and both email systems intermittently declare they lose internet acces… (read more)

I have Yahoo Mail+ and Gmail open in tabs (as well as MyYahoo, Yahoo Financial and Google Calendar) and both email systems intermittently declare they lose internet access. Sometimes they will continue to show current emails and sometimes not. I also have a second instance of Firefox running with MyYahoo and Start.me. All other apps on Windows 10 retain internet access as well as other non email tabs within Firefox. This does NOT happen with Chrome and the instances have increased in frequency so that I may have to switch back to using the Chrome browser. I test websites and need immediate access to email responses. I am willing to provide debug information, but don't know what or how I should report this condition. Until I get feedback I will be forced to utilize Chrome or (gasp - Edge) as my browser. I am using a Windows 10 system on an Device name Asus ROG Zephyrus Duo 15 GX550 Processor Intel(R) Core(TM) i9-10980HK CPU @ 2.40GHz 3.10 GHz Installed RAM 32.0 GB (31.8 GB usable) System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points

Please help me.

Oldman who knows archaic languages like Autocoder and IBM BAL 360 and Cobol

Asked by Old1912 3 days ago

Background Tabs automatically closing.

Hello, I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a differen… (read more)

Hello,

 I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a different Tab/Page or use an App or perform a different task, when I return to the tab with paused video it will reload and then the video page will refresh or re-open back to the video list/menu. This causes me to lose my position in the timeline and must find my place again manually.  I've noticed this happens after a certain amount of time has passed,  not much though, like 60 seconds or so, maybe more.

This is frustrating and time consuming and I've noticed this doesn't occur in many chromium based browsers. That said, I strive to avoid google altogether and would rather stick it out with Firefox.

Thank you for reading my question, any advice is appreciated.

113.1.0 (Build #2015950737), 52a200d213+ GV: 113.0.1-20230511191846 AS: 97.4.1 2023-05-15T18:19:10.974886

Asked by cj76 4 days ago

Thunderbird failing to fetch certain messages

I use Thunderbird to access my mailbox via IMAP and have been doing so for many years so I am baffled by this issue. A mail sent to both me and my wife (separate mailboxe… (read more)

I use Thunderbird to access my mailbox via IMAP and have been doing so for many years so I am baffled by this issue. A mail sent to both me and my wife (separate mailboxes with the same provider) a couple of days ago never arrived in my Thunderbird inbox, even though it was successfully delivered - I can see it using a webmail client, and with another IMAP client on Android (Aquamail). My wife also uses Thunderbird, and it happily retrieved her copy of the message. I asked her to forward it to me but the forwarded message also failed to arrive in Thunderbird. Thinking it must be something on my computer (Linux, as is hers) I installed Evolution on the same machine. That happily retrieves the original message and all the forwarding attempts.

I can only assume there's something particular about this message that is causing Thunderbird to treat it (and all forwards containing it) somehow to be treated differently from others on my machine. I'm getting no visible errors or warnings, and the messages don't seem to be moved to another folder (spam, junk or whatever) as far as I can see.

Any suggestions how I can work out what's going on? It's disconcerting to know that some messages can simply not show up in Thunderbird and on other occasions I might be completely unaware of it.

SteveR.

Asked by codesmith 4 days ago

Problem loading Page

Up to 10 minutes ago I was able to access my own website and my own blog. Now all of a sudden I get told that there is a problem and it is a security issue blah. This … (read more)

Up to 10 minutes ago I was able to access my own website and my own blog. Now all of a sudden I get told that there is a problem and it is a security issue blah. This is obviously nonsense as I have three other browser and they can all reach my own website and my website sever (dashboard) which is with a reputable company that scans my website regularly and has all the correct certificates etc. It is very annoying because up to 10 minutes ago I was using it no problem. I cleared the cache and reloaded. Same problem.

The problem is YOUR BROWSER. I had this once before with a bank and with a govt website. Suddenly they stopped loading. I had to switch to different browsers for particular sites. Months later after your updates they work again.

Please fix your problems. You should do better. Firefox is starting to fall behind. Too many errors.

Asked by wyns.paul 4 days ago

Firefox stopped opening Amazon, Youtube and others.

Firefox stopped opening Amazon, Youtube and others. This started after the last update of windows and Firefox. I have spent the last 2 days trying to find answers on th… (read more)

Firefox stopped opening Amazon, Youtube and others. This started after the last update of windows and Firefox. I have spent the last 2 days trying to find answers on the help page but nothing seems to work.

This is the error message.

             Secure Connection Failed
            An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR
            Error code: PR_END_OF_FILE_ERROR
            The page you are trying to view cannot be shown because the authenticity of the received data                       could not be verified.
            Please contact the website owners to inform them of this problem.

I can open these websites in edge.

Also, I am not very knowledgeable in computer programing so please make any questions or suggestion as basic as possible. Thank you.

Asked by owlcat0 4 days ago

Firefox won't stick to taskbar when it is pinned to it

Hi Firefox won't stick to the taskbar after a reboot of the pc. And it is also showing that it likes that it is install even after a totally clean re-installation of it. … (read more)

Hi Firefox won't stick to the taskbar after a reboot of the pc. And it is also showing that it likes that it is install even after a totally clean re-installation of it.

Asked by M. Hellingman 1 week ago

Last reply by M. Hellingman 4 days ago

one account not sending, saving

Using the latest version of Thunderbid to read gmail. Years ago this account quit working and not it is no working again. I am getting mail but cannot send mail or save… (read more)

Using the latest version of Thunderbid to read gmail. Years ago this account quit working and not it is no working again. I am getting mail but cannot send mail or save drafts. All of the settings are correct.

Asked by lorilohman 6 days ago

Last reply by lorilohman 5 days ago