Thunderbird doesn't recognize my recent profiles

Running Thunderbird 102.7.1. Accidently deleted C:\Users\User\AppData\Roaming\Thunderbird yesterday. After recovering the particular Thunderbird folder and coping it back… (read more)

Running Thunderbird 102.7.1. Accidently deleted C:\Users\User\AppData\Roaming\Thunderbird yesterday. After recovering the particular Thunderbird folder and coping it back to C:\Users\User\AppData\Roaming, Thunderbird doesn't recognize my profiles, calendar, tasks, etc. but rather opens Home as shown in the attached picture. I've had 6 email accounts connected and was about to connect the 7th.

I also tried copying profile files + profile.ini to the newly created profile folder when I restart Thunderbird, but no success - the same Home appears.

Asked by amarpap 2 days ago

Last reply by amarpap 21 minutes ago

Keeping current emails & folders when connecting a new email account

Hello! Not sure if I selected the best topic for my question. I've been using Thunderbird with absolutely no problems for quite a few years. Love it! I will be changing … (read more)

Hello! Not sure if I selected the best topic for my question.

I've been using Thunderbird with absolutely no problems for quite a few years. Love it! I will be changing internet providers and will not be able to keep my current email address so I created a new Gmail address. I know there's info on how to connect the Gmail account to my Thunderbird installation, which I will attempt to do. However, from my current email provider I have thousands of emails and quite a few folders and I would like to keep all those emails and folders in my Thunderbird after I leave the provider even though it will be disconnected. Like historical information I suppose. Is this possible in Thunderbird? I know I will disconnect from current provider in the connection settings, but when I connect to Gmail, will my emails and folders still remain?

I hope I explained my question ok, thanks in advance for any advice.

Asked by christiedknoxby2 38 minutes ago

Add email address to account

david Feb 8, 2023, 12:10:43 AM If I understand correctly, the two accounts will be visible in left side, each with separate inbox, sent folder, etc. You can toggle betwe… (read more)

david Feb 8, 2023, 12:10:43 AM If I understand correctly, the two accounts will be visible in left side, each with separate inbox, sent folder, etc. You can toggle between the two by clicking the desired folder to access.

I don't necessarily need the 2 accounts side by side but merely the ability to toggle between the two

Asked by philipinjozi 57 minutes ago

Path Destination is Server Folder

Hi all Our Company have many Servers and we can see it in Windows File Explorer, like L:\, G:\ W:\ I copy the folder full path like T:\asset\common\ and paste in mail use… (read more)

Hi all Our Company have many Servers and we can see it in Windows File Explorer, like L:\, G:\ W:\ I copy the folder full path like T:\asset\common\ and paste in mail use Ctrl + K. But when I click the hyperlink, it will appear a dialog to select program to open it Can it Setup like windows livemail, folder path will open use File Explorer, image path will open use photo viewer...etc ?

now i only can copy the path in mail, and paste to File Explorer

Thanks all

Asked by erts.prime 1 hour ago

Email attachment of Excel files becomes symbol...

Someone send me an email with EXCEL attachment but the files I received using Thundermail mail client the attachments becomes symbols and cannot be opened. (see attached … (read more)

Someone send me an email with EXCEL attachment but the files I received using Thundermail mail client the attachments becomes symbols and cannot be opened. (see attached image)

The same email was also cc copy to my hotmail account and I can see the attachment from my hotmail which is an EXCEL file and I can open it and use it as normal.

Anyone know how to fix this?

Other files like PDF, JPEG are no problem.

This problem only happen in one of the people who send me the Excel file, other people who send me Excel I can read and open normally so far.

Asked by ykt2369 3 hours ago

Thunderbird

Could we please have a means of automatically saving attachments in a user specified directory? Perhaps a filter additional function. It's a pain having to do them indivi… (read more)

Could we please have a means of automatically saving attachments in a user specified directory? Perhaps a filter additional function. It's a pain having to do them individually. Thanks

Asked by Ray 4 hours ago

Duplicate copies of emails arrive continuously

I use Mozilla Thunderbird as a local app on my desktop because it has better capabilities than the mail program provided by Xfinity(aka Comcast). As seen in the attached … (read more)

I use Mozilla Thunderbird as a local app on my desktop because it has better capabilities than the mail program provided by Xfinity(aka Comcast). As seen in the attached jpg snippet, duplicate emails arrive from the Xfinity mail server. I have six email accounts using a POP mail server and this happens on all of them. Server settings: Server type: POP Mail Server Server Name: mail.comcast.net Thunderbird version 102.7.2 (64bit) snippet DuplicateEmails.jpg attached Windows 10 Pro, Version 22H2. installed 1/27/2023, What information would be useful to solve this problem?

Asked by knotread 7 hours ago

Mozilla Thunderbird reply issue

I am using Mozilla Thunderbird 102.7.2 (64-bit), running on a laptop running Windows 10 Home, Version - 22H2, OS Build - 19045.2486, Installed on - 26/‎07/‎2020. When I … (read more)

I am using Mozilla Thunderbird 102.7.2 (64-bit), running on a laptop running Windows 10 Home, Version - 22H2, OS Build - 19045.2486, Installed on - 26/‎07/‎2020.

When I try to reply to an incoming email that I have received, it fails and I get the message as per the attachment.

If I restart my laptop and restart Mozilla Thunderbird and try again to reply to the email, it is sent without error.

This problem has only been noticed in the last month or two.

My email address is [edited email from public] @ozemail.com.au. IINET is the service provider.

Many thanks,

Don

Asked by ceagle829 8 hours ago

I really just wanted to post a tip. How do i do that ?

Seriously I spent over 2 hours now just finding out how to fix the email grouping in Thunderbird and getting run everywhere for tips that did not work. Just geting told … (read more)

Seriously I spent over 2 hours now just finding out how to fix the email grouping in Thunderbird and getting run everywhere for tips that did not work.

Just geting told over and over on every tip site to go to each folder and click view then click unthreaded. Well guess what that did not work for me and I have over 100 mailboxes I am monitoring. The view thing did not work and I did that in more than 5 maiboxes which still remained threaded.

Well anyway and just so everyone knows. The view thing does not work for everyone and this may not either for everyone in all of time but it is much easier.

What you have to do if that is not working is click the very first button at the top of your mail list that when hovered over says "Display Message Threads". Actually try that first. One click and done (Or, 2 clicks and you are back in the same state. So do not double click. Just one click is good enough)

Then your messages will stop threading themselves.

Really just a tip that can save others hours I hope. Just click the first Icon above your mail list that when hovered over says "Display Message Treads"

Done, wish I had known this over 2 hours ago. Just click that icon at the top of the mail list. Then done no more grouping the emails.

Thunderbird is a great mail program. I hope it stays around for a long time. It beats Outlook 1000% lol yeah for realists there is no more than 100 so yeah 100. But if you listen to Sheldon Couper from the Big Bang Theory and Young Sheldon there is no such thing as Zero so wow mind blown there could be 1000% haha. Just a joke everybody knows that zero is just a frame of reference so there is no way it does not exist but does it haha joking again.

Peace out

Hope that tip does help

Asked by rsm1764 8 hours ago

Last reply by rsm1764 8 hours ago

File link....unable to complete set up

Trying to add the file link server to my Thunderbird. I created the account at The Good Cloud....activated the account OK. Went into the settings in TB and added the li… (read more)

Trying to add the file link server to my Thunderbird. I created the account at The Good Cloud....activated the account OK. Went into the settings in TB and added the link into the box....proceeded to "try" to populate the setting box....first off I couldn't cut/paste...web address, user ID, or passwords from my PW manager.....so added the details manually.....however I was never able to enter the password field successfully.....won't populate/accept. I know it must be something easy....but I can't find an online answer. Maybe you can send me a link....frustrating.

Asked by krellboy 6 days ago

Last reply by krellboy 14 hours ago

Error "the current operation on [FOLDER] did not succeed the mail server for account [ACCOUNT] responded [FOLDER] doesn't exist"

Good morning. I use thunderbird with a 365 account to manage my mail. I set the option "mail.server.default.check_all_folders_for_new" to true to get all folders when I r… (read more)

Good morning. I use thunderbird with a 365 account to manage my mail. I set the option "mail.server.default.check_all_folders_for_new" to true to get all folders when I refresh the email. The problem is that at startup I get an error saying "the current operation on [FOLDER] did not succeed the mail server for account [ACCOUNT] responded [FOLDER] doesn't exist" (see screenshot). I got it for several folders. The problem is that these folders are all deleted or renamed folder that doesn't exist in 365 and if I go to account > subscribe these folder doesn't exist. My guess is that internally thunderbird saved the old folder to be refreshed and never removed it. Is there a way to fix this problem? Thanks

Asked by phates89 1 week ago

Last reply by phates89 14 hours ago

Email Print radically different from display

Hi Team, This issue of rendering to print has been around for a while, but I thought I'd bring up. A Newsletter I receive sometimes shows a poll result (see image; Screen… (read more)

Hi Team, This issue of rendering to print has been around for a while, but I thought I'd bring up. A Newsletter I receive sometimes shows a poll result (see image; Screen Newsletter Poll Result) It looks like it is done by stretching an image to fit the ratio.

… I pulled that code for one of the bars from the "View Source" option.

In Print though, it looks quite different (see image; Print Newsletter Poll Result 1 page only) The first bar takes up 5 pages. The image, POLL_bars_blue.jpg, is 1×20px, so why Thunderbird renders it to 5 pages deep rather than just 20px did make me wonder.

Does anyone have a clue? Can it be constrained somehow?

Asked by compass_drg 2 days ago

Last reply by compass_drg 16 hours ago

search bar does not open old emails

Hello, I'm having trouble when I search for emails using the search bar in the top right corner. From the search result I usually open the most recent emails. The problem… (read more)

Hello, I'm having trouble when I search for emails using the search bar in the top right corner. From the search result I usually open the most recent emails. The problem occurs if I try to open emails that I have already received or sent more than 2 months ago. When clicking on the email it does not open. Opens a new window, but does not open the email. If I open it directly through the inbox it works normally. The problem only occurs when I use the search bar. Does anyone know what could be going on? I've attached a screenshot of the window that opens when I click on the "old" email.

Asked by kleber_1010 17 hours ago

Last reply by kleber_1010 17 hours ago

Cannot install profile after reformat

Hubby reformatted his computer. Windows 10. He then downloaded latest version of Thunderbird and then, as he didn't know what he was doing, messed everything up trying … (read more)

Hubby reformatted his computer. Windows 10.

He then downloaded latest version of Thunderbird and then, as he didn't know what he was doing, messed everything up trying to get his old profile back! Cut a long story short:

Created a new profile and then moved his old profile files into the newly created profile folder. Which has always worked in the past.

But it won't open his old profile. When opening Thunderbird it just brings up a box: "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird."

He downgraded Thunderbird to the version he would have had prior to reformatting, but still keeps getting that message.

Read https://support.mozilla.org/en-US/kb/unable-launch-older-version-profile but didn't find it much help as still couldn't see how to get his old profile working.

Asked by babrees1 23 hours ago

Last reply by babrees1 18 hours ago

Lightning/Calendar trash bin

Where do deleted calendar entries go in Lightning? And when synchronising with a service such as Google or WebCAL, does Lightning keep a log of changes and where can it b… (read more)

Where do deleted calendar entries go in Lightning? And when synchronising with a service such as Google or WebCAL, does Lightning keep a log of changes and where can it be found?

Asked by xanda 18 hours ago

Missing folders after re-installation

Hello, I was hoping someone here might be able to help. I've had to re-install Thunderbird on a Windows desktop computer (likely after the machine had been formatted and … (read more)

Hello, I was hoping someone here might be able to help. I've had to re-install Thunderbird on a Windows desktop computer (likely after the machine had been formatted and Windows re-installed), and set up again two email accounts. I've also brought back the Thunderbird profile from a backup. Yet, several folders that existed before are no longer there -- including the Sent folder under one of the accounts, a Gmail one. I'm not sure whether the missing folders were under that Gmail account, or rather local folders, but I assume that either way they would be in the backed up profile. What can I do to resurrect those missing folders? Thank you in advance.

Asked by sam.lowry 1 week ago

Last reply by sam.lowry 18 hours ago

Login to server imap.talktalk.net with username Kinsale failed.

Login to server imap.talktalk.net with username Kinsale failed. New HP all-in-one 840 PC - Thunderbird installed but refuses to login. All help greatly appreciated. Thank… (read more)

Login to server imap.talktalk.net with username Kinsale failed. New HP all-in-one 840 PC - Thunderbird installed but refuses to login. All help greatly appreciated. Thanks. Kinsale.

Asked by kinsale2 18 hours ago