Thunderbird Support Forum

a local IT has suggested the issue below might be the culprit?

https://www.youtube.com/watch?v=8V2nfKLzc84

We need to contact your email provider to ask if they can set up SPF and DKIM records for the blueocan.ca mail servers. These records currently do not exist or need updating. Google is now starting to block messages to gmail users sent from mail servers without these records in place to prevent phishing and security breaches.

Running TB 102.12 on MacOS Catalina 10.15.07

After accidentally deleting my default SMTP and then re-entering it, I have two problems relating to Save as Draft.

First problem: Every attempt to save as Draft causes an error message that the command could not be completed (image attached). If I select Try Again, there is an endless pause that only ends when I close the mail, which results in another error message (see error2 image). But sometimes I find that the Draft has actually been saved to the Draft folder. Sometimes not...

Second problem (much worse than the first problem): The act of Saving as Draft is actually SENDING the mail, instead of just saving it for later.

Thanks in advance for all suggestions. Tucker

Hi, I need to recover some Thunderbird emails. My Windows 10 crashed. I overwrote the drive with the new installation. Unfortunately, I had only backed up my Documents folder. Can you help me recover my emails? Thanks

In trying to add my gmail account on a new computer, on the new account screen, after I enter my email information and clicking 'Done', the pop-up window where I'm supposed to log in to my google account is blank (image attached). When I fill in the gmail account info, the IMAP configuration pops up and looks correct (image attached).

In Privacy/Web Content settings, I've enabled 'Accept cookies from sites', to always accept 3rd party cookies (shouldn't affect this, but I'm trying what I can), to keep the cookies until they expire, 'do not track' is unchecked and 'remember sites and links' is checked. In the config editor java script is enabled. I cleared the cache as well.

I've done this successfully with this account on several other computers using Thunderbird, no problem. I tried two other gmail accounts with the same result. I left the pop-up window open for about 30 minutes in case there was some bizarre latency thing going on and no change there either. I've tried filling in the password field on the new account screen and leaving it blank. I've tried with 'remember password' checked and not.

Running Thunderbird 102.11.0 64-bit version on Windows 10 22H2 build 19045.2965.

Help?

in coming email not working for only one of our 5 email accounts Main email account Debora@reprographicsupply.com can only send but not receive emails. domain godaddy helped me via phone & we were able to get all email addresses to work coming in & out going except for debora@reprographicsupply.com. Please call me Urgently at 1-818-771-9066

I have been using Thunderbird for years with few issues. I have had it set up on this computer for over a year without a problem. Now all of a sudden my one Yahoo subfolder is not syncing. Like I said it worked fine until a couple of days ago. Then wammo no new messages. Inbox and all other folders including the 3 other email accounts seem fine. I click get messages all my inboxes fill up. But this sub folder will not. I have tried removing the email and bringing it back. I don't know what else to try. Is there some way to force the folder to sync manually? It is really a problem as messages filter directly to this sub folder and I use it every day.

Hello,

I have used Thunderbird for many years.

Currently, I am using version 102.12.0 (64 bit) and my OS is KDEneon 5.27

I have multiple email addresses (using IMAP or POP) which are filed under "Local Folders" ("Dossiers locaux" in french)

A) In the "Folders" view, I would like to be able to have one folder per email address.

B) And, similarly, I would like that for:

"Account Settings" -> [e-mail] -> "Copies & Folders" :

1)  "When sending messages, automatically:" -> "Place a copy in:" -> " "Sent" Folder on:"

2) -> "Message Archives" -> "Keep message archives in:" -> " "Archives" Folder on:"

3) -> "Drafts and Templates" -> "Keep draft message archives in:" -> " "Drafts" Folder on:"

4) -> "Drafts and Templates" -> "Keep message templates archives in:" -> " "Templates" Folder on:"

get a folder named after the email address, not in "Local Folders" as is currently the case.

I did see the following help articles:

[https://support.mozilla.org/en-US/kb/faq-changing-imap-pop|faq-changing-i...]

[https://support.mozilla.org/en-US/kb/switch-pop-imap-account|Switch-pop-i...]

But that's not what I want.

If I have an email address using the POP protocol, I want to keep it in POP, but having its own folder in the "Folders" view

In the same vein, if I have an email address using the IMAP protocol, I want to keep it in IMAP, but having its own folder in the "Folders" view.

Anyway, for my addresses using the POP protocol, I often have many more emails than my supplier agrees to store on his server.

In short, if you have a solution, it will be great.

Thank you in advance.

Good day to you all.

I have Thunderbird installed on my Windows 10 Desktop PC. When I open the Calendar tab, in the left column under "Calendars" I have four calendars showing:

• Home,
• Contacts,
• My Calendar
• one labeled with my e-mail address.

How can I get rid of three of them without losing the data? Is it possible to merge them into the "My Calendar" one? Thanks in advance.

How can I delete a second email account folder that duplicates data in 1st folder? Folder names are as follows: prentissr@ example.net prentissR@ example.net

Hello all,

I'm trying to make embedded images that are sent as attachments display by default. I tried adding "moz-nullpricipal:*" as an exception but doesn't work. How else can I do?

H

Hello, I'm using TB on Ubuntu to get my emails from Gmail (French localization) I have very often an error message when sending email , impossible to copy the message into sent folder... because of the "é" in "Message envoyés" It is very annoying and does not occurs (I think) in my windows versions of TB How to fix that? thank you

I am changing the password authentication on two email accounts (two different Windows laptops) from "normal password" to "Oauth". Same version of TBird on each laptop. As the last step in this simple process, a GoDaddy window/web page pops up asking to verify Microsoft365 account credentials. On one laptop (Win7), this window contains a normal display with fields to enter password, etc. I am able to complete the process on this laptop, and it works fine. On the second laptop (Win11), the process is the same, and the same window appears, but it is blank. There are no fields to enter the required data. I've worked on this for a week now, changing default browsers, various settings, and have spent much time on the phone with GoDaddy support, all to no avail. I suspect the problem is in TBird, but I have no idea how to find it. Support for "Normal Password" authentication has been dropped, so this email account will not work until I change authentication to "Oauth". Help.

I am trying to manage recurring tasks. I entered the monthly recurring task. When I marked it complete in the month of April it did not send another reminder for the month of May and the task shows as completed because I had marked it complete for April. Can I fix this or is it best to set it up as a recurring event. I seem to not have issues with the way events recur. However I would rather keep this under tasks. Would someone have a solution for this. I'd like to mark complete each month and then be reminded the following month again and so forth for each month it is due. I really hope I can enter one task for this rather than 12 separate ones. Thank you.

Recently, was automatically updated to V 102.12.0

I have lost several folders previously nested under inbox.

How do I restore these?

Please reply to: irishautoelec@gmail.com

Thank you.

Thunderbird error message reads "Login to server mail.btinternet.com with username my.name@btinternet.com failed." After several prompts to Retry/Enter New Password/Cancel, I eventually receive another message "Server mail.btinternet.com has disconnected. The server may have gone down or there may be a network problem." Neither of these are true: I can access the server via webmail (using Firefox) with or without VPN, and my gmail and ionos email accounts are working so it isn't a network problem. I see that the problem has arisen for others, but the responses have all been archived. Any suggestions?

I can send & receive email with webmail, but not with thunderbird. Why is that?

All I get is "cannot get mail. The user name or password for ricc@shaw.ca is incorrect.

thank u

I can send but not receive emails on my desktop (W10, McAfee, TB 102.11.2). On my other devices I can both send and receive emails using different email clients. TB displays the following message "Downloading message 1 of 52" and then after some time the message disappears and no messages are downloaded. Is their a simple fix for this issue?

When I double click to any event/task it shows a pop-up window with the event/task information, but this window is way too small and I need to resize every time, how can I change the default size?

Extra info: I'm using Ubuntu 22.04 and Thunderbird have a clean and updated installation without any add-on or extension.

Thanks in advance.