Thunderbird Support Forum

Please excuse my unfamiliarity with the technical vocabulary.

Earlier this year I switched on Thunderbird to see what new emails had arrived. It started downloading ALL my emails from two of the five email accounts I have. I have a lot of emails as the accounts date from 2010.

Because I was concerned that I might exceed limits on the number of emails I can store on Thunderbird I spent hours going through the different folders and deleting as many of the duplicates as I could.

I switched on Thunderbird today and saw that the same process was happening again. In the time it took me to click on 'Work Offline' it had downloaded 263 emails I already have!

I would be very grateful if someone could tell me:

How can I stop it downloading the hundreds of other old emails? How can I stop this process ever happening again? Why is it happening at all?

Thank you for taking the time to read my request.

For obvious reasons I have unticked the 'Email me when someone answers the thread' so I may be a little slow in acknowledging any responses.

I have used Thunderbird for MANY years, so I'm not new to it. When using address book I want to be able to select multiple non-contiguous addresses and send email to those addresses only. No matter which of the hints I try in your new instructions, I cannot get this to work. I select one address, press the appropriate key to select the next one, but then first one de-selects. I have spent LITERALLY hours experimenting in an attempt to get this feature to work.

It doesn't work on my iMac or my MacBook Pro, both of which are using the latest Mac OS and the latest Thunderbird release.

Help!

Suddenly, neither my wife or I can send emails to anyone with a gmail.com address. I even tried sending one to my own gmail account and it failed. We're both using the most current version of Windows and version 102.11.2 of Thunderbird. Here is failure message.

Diagnostic-Code: smtp; 550-5.7.26 This mail is unauthenticated, which poses a

   security risk to the 550-5.7.26 sender and Gmail users, and has been
   blocked. The sender must 550-5.7.26 authenticate with at least one of SPF
   or DKIM. For this message, 550-5.7.26 DKIM checks did not pass and SPF
   check for [montanapens.com] did not 550-5.7.26 pass with ip:
   [146.20.161.78]. The sender should visit 550-5.7.26
   https://support.google.com/mail/answer/81126#authentication for 550 5.7.26
   instructions on setting up authentication.
   i21-20020a05620a151500b0075c984c68d1si3680713qkk.545 - gsmtp

I have been using Thunderbird for years on Ubuntu/Raspberry PI - I have 4 accounts - Suddenly I can't receive emails on any of the accounts.

Linux - Ubuntu running on Raspberry PI Thunderbird 102.00.0

Clicking on a weblink in an email will open a new instance of Firefox, and bring me to my homepage. It should open a page in an existing instance, and open the intended webpage, not my homepage. I might have made a change in preferences that causes this behavior, but I'm not sure.

Thunderbird Linux 102.11.0 Firefox Linux 113.0.2 Linux Mint 21.1

In the junk settings the “enable adaptive junk mail controls for this account” box is unchecked. But still some important emails continue being blocked and they do not appear in the trash folder. Is there another way I can prevent TB from regulating my email? I appreciate any help with this.

I tried the settings, saved passwords, show passwords, remove, restart and create new password option but my emails still not connecting. I keep getting the 'Could not connect to mail server envoy.aserv.co.za' error msg. Can you guys please advise?

I've attached a screenshot of the error message I get about 10 times each day, even though I have no trouble sending or receiving emails!!! It's just a MAJOR inconvenience and a pain the neck.

Anyone in the same boat and has any one figured out how to correct this glitch?

Thanks

I have 3 email accounts that all receive emails just fine. Outgoing mail however only works with one of the accounts. The other two recieve this response from the server: Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again. I have tried every fix on the thread and researched the web to no avail. This just does not make sense as this problem just materialized out of thin air. What is going wrong?

Thanks for your help!

I've recently had to abandon my POP account and subsequently my ISP, who has stopped supporting email clients other than their own. I wanted to keep using Thunderbird and while I accept POP is gone, I wanted to maintain access to my old, downloaded emails as they form a useful database of information. I've done this by disabling the server connections of the old POP accounts but leaving accounts themselves in Thunderbird and adding my new web-based account (Protonmail) to download current emails into Thunderbird. All this has been accomplished successfully and works well.

It did take a wee bit of work to get all this 'successful and working well' and during the process Thunderbird has somehow managed to duplicate several folders that can not be deleted. They are all empty except for the ones with the > beside them and those contain the expected material that should be there (so are the ones I want to keep.) Any way of getting rid of all these duplications, especially in Local Folders? They don't seem to be hurting anything but I find them annoying.

I'm on a Mac desktop with Ventura 13.3.1

Hi,

In Thunderbird, my messages are displaying incorrect dates in both the date and received date columns. The dates for all messages including new messages list the year 2002. The email headers however are displaying the correct dates. The time and date are also correctly set on my Mac. Thanks for any help.

I'm running : Thunderbird 102.11.2 (64-bit) MacOS 13.3.1

We use Thunderbird for our email. We tried to log on with our email passwords this morning and they were both rejected many times. Password works in GoDaddy and that is why I could recover the "code" to get to this forum. We are at a loss as to how to get to our emails, Any and all help is greatly appreciated.

Many Thanks Charles

Help!

Thunderbird updated and all my email accounts are gone!

I have opened and closed several times.

Do I wait and hope it catches up? I do not see a way to reverse the update?

Hi, I want to setup a rule that automatically runs every xx minutes to delete spam messages. I've seen the run periodically option. I presume that runs on your Inbox? My spam is in a spam folder - is possible to point the rule at a specific folder and run periodically?

I have the latest version of Mozilla Thunderbild. I can't export directories. This version only has the ability to export directories. Can someone advise me how to do it?

I started having problems with newsgroups sometime after updating to TB version 102. I'm not really sure exactly when.

I started noticing that when I check for new messages, only about 1/2 of them are getting downloaded.

This even happens for messages from the same poster. I may get some of their messages downloaded and some not downloaded.

This happens from 3 different news servers, eternal-september, paganini bofh, and solani so the problem doesn't seem to be on their end.

I installed XanaNews 1.21 awhile back and using it I get all messages including those that are not downloaded by TB.

I just upgraded to TB 102.11.2 when it came out and I am still having the same problem.

Any help appreciated.

Thanks, Bill