Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i unistalled and tryed to reinstall firefox 4 and it keeps telling me to reboot my computer and i have about 20 times now.. how can i fix this problem and get my firefox back?

  • 3 odgovori
  • 10 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao cor-el

more options

okay i reformatted my computer.. and i had installed firefox onto it, my firefox wasnt showing my tabs no matter how i tryed to fix it, so i uninstalled and tryed to reinstall but everytime i try it tells me, you must restart your computer to finish uninstall. i have restarted my computer like 20 times now and it continues to tell me this any idea how to fix it?

okay i reformatted my computer.. and i had installed firefox onto it, my firefox wasnt showing my tabs no matter how i tryed to fix it, so i uninstalled and tryed to reinstall but everytime i try it tells me, you must restart your computer to finish uninstall. i have restarted my computer like 20 times now and it continues to tell me this any idea how to fix it?

All Replies (3)

more options

Do a clean (re-)install:

  • Remove the Firefox program folder before installing that copy of the Firefox installer.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • http://kb.mozillazine.org/Uninstalling_Firefox

Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.