Tots els productes Support Forum

You have firefox focus browser, firefox focus browser (beta), firefox focus beta for testers and firefox focus nightly (early access). I tried all 4 of them but i couldn't find any difference between the 4 types of firefox focus. So i was wondering why does those 4 exist if there is no difference or am i missing something?

I can no longer use Thunderbird with my Hotmail account. It keeps prompting for password several times then error comes up "server disconnected". I removed the hotmail account from Thunderbird, then tried to add it back in. It will not accept Hotmail account anymore, with same error about server disconnected. I am able to log in and use my Hotmail account directly from their, outlook.live.com without any problems.

I get a "Potential Security Risk" warning when trying to access a Spanish government website in order to download a digital signature (which is required for all interaction with government agencies, etc.) From what I've read, Firefox is blocking this site and there is no way to override this. Is that true? If this is the case, (although I have used Firefox forever) would it be advisable to switch to Chrome or some other browser? It is essential to be able to access this site. Thanks so much for help with this!

Hello, I have somehow replaced by bookmarks with empty bookmarks, and I don't have the previous version in backups on my local machine.

Could you help me?

I had to reinstall windows 10 (this was done by Microsoft with my permission) and so firefox was uninstalled (long with all apps). i have reinstalled Firefox, but can't retrieve my old bookmarks. I have a file of very old bookmarks, but the "import/restore" function doesn't restore or import using that file. Help please. Can the up to date bookmarks be retrieved from my uninstalled Firefox?

Is it possible for Mozilla to add a setting to Firefox that blocks .zip and .mov links from ever opening even if clicked on since a big part of the .zip links are being used to infect computers with malware

Outlook stopped working as of last night. If I install Thunderbird as my desktop email program, will I be able to set it up with my current desktop email address: jonjacobs@tx.rr.com ?

I've had problems with outlook since I changed network providers from spectrum to frontier. I have the incoming and outgoing server settings for frontier.

Since my current desktop email program (outlook 2016) does not work, contact me via webmail for the moment JonQJacobs@proton.me

Thank you

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about website error. So does Firefox for Android 113.2.0, but in this message it refers to itself as Nightly. Seems like developers forgot to tweak some settings in project.

Nightly Can’t Open This Page

To protect your security, m.youtube.com will not allow Nightly to display the page if another site has embedded it. To see this page, you need to open it in a new window.

One of the foreign website I need to visit seems to work only with ASCII chars on its URL, even though the website itself will request URLs with foreign characters!

Is there a work around?

I recently have been unable to send email using the Thunderbird email client with my Outlook email. (See attached screenshots for error and settings).

I am on Windows 10 Pro 22H2. Thunderbird version 102.11.2.

I've tried disabling Windows Firewall but that doesn't seem to help. I also have Thunderbird on my laptop and it works fine.

Let me know if I can provide more info, thanks for the help!

Instead of respecting my settings for default/preferred browser (in Linux, both in XFCE and KDE desktops) settings and instead tries to open in Firefox - which is not exactly wrong, as that is my preferred browser, *however* I've set my preferred browser to be a shell script called "firefox-open.sh" that runs the following code:

1. !/bin/sh

firefox -P default-release "$@"

That's because I have two firefox profiles, and just setting my default browser to Firefox results in error message that says: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

When I click on a link on Thunderbird, the same message pops out. All the rest of the applications I use respect my default browser setting, either directly following the settings, or by calling "exo-open" to open the URL, which in turn opens in my default browser. If Thunderbird used either method, it would open the links nicely in a new window.

This problem occurs on my CentOS 7 system. I know I should switch away from CentOS 7, as it's now a dead distribution. CentOS Stream exists, but it's not the same CentOS distribution and the old ones can't be upgraded to it. Because of this I'm using an outdated version of Thunderbird - I know that, and maybe upgrading it would solve the issue; however I *can't* right now, and I don't know why it does this anyway. My version of Thunderbird is 102.7.1, and I'd love to receive an answer for how I could either make it respect my default browser, or simply configure the command it uses to open link in browser - I could then just configure it to use either my script or the exo-open command, but I see no option for that in the settings, anywhere.

It's quite baffling that both the browser and the email client are from Mozilla, yet it's the only application I'm having trouble getting to open the links in Firefox correctly ;) I hope someone can advice me - other than to upgrade (believe me, I will do that just as soon as I can).

I am installing Thunderbird on my new laptop (Windows 11 Pro). I have used Thunderbird for years on my old Windows 10 machine. I am having difficulty configuring Thunderbird on the new laptop. When I sign in with my email account, it detects the configurations; but when I select 'Done' - it hangs on 'confirming password...'.

I have screen captures of the configuration windows and the configuration requirements from my email provider (shaw.ca); but cannot upload them below (too large?)

I've used Mozilla Thunderbird almost since its inception. The current version is 102.11.0 (32 bit), running on my PC, Windows 10 Pro, version 10.0.19045.

I have two e-mail accounts that I use, from the same server/provider. One account I've been using for about 20 years and the second account is more recent. The older account is used almost exclusively, and the newer account is used much less. On the older account I annually archive the inbox messages to folders by year, to keep the inbox fairly clean. Most recently my inbox contained messages from 2022 and 2023 to date.

I've experienced an annoying problem on the older account for the past several months. Each message that comes in arrives in duplicate, requiring me to go through the messages daily and delete every other one. I noticed that there were a very few senders whose messages did not come in duplicate, for some reason. I updated to the present version about 10 days ago, hoping it would solve the problem but it did not.

Then, about a week ago I could not open the inbox. The message said to wait while Thunderbird processes the inbox and when it finished the inbox was empty except for a few random messages from years ago.

I also have not been receiving any new messages in that time. I do receive the e-mails on my iPhone and my laptop with no problem, and I do not experience the problem with my newer e-mail account. Can anyone help me get my inbox back and start receiving e-mails properly again? Help, please!

As I receive new emails at distefan5@verizon.net, my older received emails more than about 3 months old are deleted. Most recent emails received that remain in my in box are from Feb. 2023. (1) How can I recover the deleted emails more than 3 months old? (2) How can I prevent this from continuing and keep received emails more than 3 months old in my inbox? Thank you.

Hi,

Firefox issues warning while accessing websites which are signed by Internal CAs. However, we could see the same website working fine with Microsoft Edge, Google Chrome, etc.

Firefox work fine while accessing websites which are signed by Public CAs. The issue is only with websites signed with internal / Private CAs.

Below is the error message:

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to "XXXX.XXXXX.com". If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?