Firefox supportforum

I see this issue posted in other questions but none of the solutions given works. For one, the click on items you talk about don't exist, like the "Firefox Options and/or Preference" is no where to be found, top left click on Firefox Icon or top right bars. The right click button does not work in your browser at all. I don't have this issue on my work computer or my work laptop and they are running the same version, 1140.1. I am use to: Right clicking Firefox icon in tool bar and a menu coming up that allows for several choices. Right clicking in the top bar with page tabs and being able to put the bookmark menu bar up permanently (the main reason I use Firefox, ease of accessing bookmarks which Chrome and IE make ridiculously difficult}. How do I get functionality of my right click back?

trying to verify my discord will send me to Did Not Connect: Potential Security Issue. error code is MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT tried the proxy solution, the config solution, and trying to make a certificate for it

I updated. There was then supposed to be a 're-store session'. Didn't happen. And I'm not about to read a thousand pages of twaddle to find out why. Firefox actually just sucks. My tech installed it. I'm going back to Safari.

Dear Firefox Support Team,

I hope this email finds you well. I am writing to seek assistance regarding a persistent issue I am facing with Firefox on my Kali Linux operating system. Despite my best efforts, I have been unable to resolve the problem, and I kindly request your support in rectifying it.

The issue I am encountering involves frequent tab crashes while using Firefox on Kali Linux. I have attempted various troubleshooting methods, including updating Firefox to the latest version, disabling extensions, clearing cache and cookies, and even reinstalling the browser entirely. Unfortunately, none of these measures have been successful in resolving the problem.

Considering the importance of Firefox in my daily activities and the need for a stable browsing experience, I am reaching out to request the assistance of a dedicated support team. It would greatly help if someone from your team could guide me through the troubleshooting process or provide specific instructions tailored to my situation. I am available at harieprasanna.r@gmail.com for any further communication or clarifications you may require. Additionally, please let me know if there are any specific logs or error reports I should share to assist with the troubleshooting process.

I understand the challenges involved in troubleshooting unique system configurations, and I genuinely appreciate the effort your team invests in assisting users like myself. I have always valued Firefox as a reliable and secure browser, and I trust that your support will help resolve this issue and allow me to continue using it effectively on Kali Linux.

Thank you very much for your attention to this matter. I eagerly await your response and look forward to working together to resolve this issue.

Best regards, Harie.R

I can't figure out what's gonna happen next with, I suspect, a new whiz bang deal w. The rule used to be something like: get new new button and one would magically appear - no questions, what kind, etc. The new stuff may be great for those starting out, I have used the same browser for, literally, years. I i'm not questioning that the new way is better, or worse, I am simply lazy and don't want to change my ways.

Thank you...............

After a trip on which I used several other internet connections, my Firefox has become very unstable. It is prompting me to shut down Firefox in order to open the next window. It is also flickering on the refresh icon. It is also blocking adult content. I have refreshed the Firefox browser but that changed nothing. I am not sure how to troubleshoot to look specifically at these problems. I am fearful of trying to delete and reinstall this program as I do not use any other online browsers and do not want to install them. Can this be troubleshooted remotely without risking malware?

I have bought a new pc with Windows 11 home pre-installed and set Mozilla Firefox latest version as default browser ...the issue i am having is placing add-on extension shortcut icons on toolbar. I installed Norton Safe Web and this installed ok and is listed in extension control panel and when i click puzzle icon Norton Safe Web is not shown under manage shortcuts nor can i see option to Pin to Toolbar. Have tried several attempts but still get nowhere.I uninstalled Mozilla Firefox...restarted pc ... did a fresh install of Mozilla Firefox without altering any settings..re-installed Norton Safe Web and still cannot see option to Pin to Toolbar.Clicking the gear icon does not help Have i missed a step somewhere ?

Starting with Firefox 113 (on Debian Linux), every few days Yahoo mail stops working properly: I can read emails but hitting any action of them, like Reply, Move, Delete, does nothing at all.

I need to clear cookies to get this operational again. This doesn't happen on chrome on the same computer.

The only add on I have is an adblocker, disabled for yahoo mail. This problem also happens with enhanced tracker protection turned off.

Hi! My windows suddenly encountered problems and I had to reinstall it, but after reinstalling win and Firefox and logging into my account, none of my data loaded to the new Firefox. Please help, for me, loosing that much of bookmarks and passwords, is just like a matter of death and life.

What is the code to remove that new menu Search Bookmarks in new firefox 114?

I already remove all the previous "bookmark all kind of type menu" in userchrome.css

Dear volunteers,

Recently as I was managing my history, I accidentally deleted my Mozilla tabs and are now unable to retrieve them back. Please let me know how can I restore them back. Appreciate your support.

Thank you

Since the update before the most recent one, web pages of major sites are not loading properly in Firefox on Mac laptop. Cannot load Hulu, MSN News, Booking.com, but they work fine on Chrome. I've used Firefox since its inception and I hate using Chrome, but it looks like I am going to have to, as I cannot get any response or support from Firefox. Is there any hope at all or should I just get used to Chrome? This is my second post--I attached screen shots to the first one, but no response, so I'm thinking they have no fix.

Hi,

As the attached screenshot shows, my browser fails to correctly show Arabic characters in textboxes. Sometime, the same problem happens when loading a page too. I tested it with Arabic, Persian and Kurdish keyboards and still get the same problem.

My Firefox version is 113.02 (64-bit). I use an Apple M1 Pro (Ventura 13.2.1).

This problem exists since early 2023.

Ipsos Media link app seems to cause issues with Firefox - error messages, constantly wanting to load extension already loaded. Have repeated contacted Ipsos and they say no issue their end so can I just put up with it - but it is constantly being a nuisance and if I try to use Firefox in troubleshoot mode the error message still comes up bottom right of the screen saying there is an issue with Firefox - but there isn’t. I go through the extension addition - downloads 0 bytes but going through the process seems to satisfy the app! Any ideas helpful.

I can no longer use roboform or eversync in the new extension button. this is a deal breaker and I have used firefox for the past 20 years or so. the problem is both these addons do not give me the option to pin to the toolbar. I need to do this to use their functions. Help!!!! I am using version 114

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don

Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Hi,

Firefox 114 suffers from huge memory leaks when there are videos on sites (ie. youtube). RDD Process grows up to 8GB and system becomes less responsive. Then Firefox crashes after a while, but there's no report included. I tried manually disabling extensions, but it didn't help. However, problem isn't present in 'troubleshooting mode'.