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when downloading messages from my yahoo mail account the will load correctly and display the error message "a unique identity matching FROM address is not found"

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  • Letzte Antwort von Toad-Hall

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When downloading messages from my yahoo mail account the will not load correctly and display the error message "a unique identity matching FROM address is not found" This has only happened since the last update and the messages are apearing as though from my BT connect account and I cannot open them. My BT account works fine and I can download the yahoo mail to my tablet which uses Outlook and I can access the Yahoo mail via my on-line account. I have tried clearing cache and running in compatability mode with no joy. I have had problems with updates before and have lost all my e-mails so am reluctant to try loading a new version.

When downloading messages from my yahoo mail account the will not load correctly and display the error message "a unique identity matching FROM address is not found" This has only happened since the last update and the messages are apearing as though from my BT connect account and I cannot open them. My BT account works fine and I can download the yahoo mail to my tablet which uses Outlook and I can access the Yahoo mail via my on-line account. I have tried clearing cache and running in compatability mode with no joy. I have had problems with updates before and have lost all my e-mails so am reluctant to try loading a new version.

Ausgewählte Lösung

re :"a unique identity matching FROM address is not found"

This sounds like the emails in the yahoo Inbox expect the 'FRom' email address to match one of your mail accounts. This makes me think they are acting like they are 'drafts', so when you try to look at them they look more like a draft than an email you received.

It is likely that 'Inbox' has got a 'Drafts' or 'Templates' flag set on it.

You need to install the 'folderFlags' addon. This will add a 'flags' option to the folder 'Properties' meaning you can then uncheck incorrect flags, so Inbox then only has an Inbox flag.

  • Menu icon > 'Addons and Themes'
  • In search type 'folderFlags'
  • Select to download, ok it.

See images as guide.

Once installed:

  • Right click on Inbox folder and select 'Properties'
  • Select 'Flag' tab
  • Uncheck any 'Draft' or 'Templates' flag.
  • Only the 'Inbox' flag should be selected.
  • Click on 'OK'
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Alle Antworten (3)

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Ausgewählte Lösung

re :"a unique identity matching FROM address is not found"

This sounds like the emails in the yahoo Inbox expect the 'FRom' email address to match one of your mail accounts. This makes me think they are acting like they are 'drafts', so when you try to look at them they look more like a draft than an email you received.

It is likely that 'Inbox' has got a 'Drafts' or 'Templates' flag set on it.

You need to install the 'folderFlags' addon. This will add a 'flags' option to the folder 'Properties' meaning you can then uncheck incorrect flags, so Inbox then only has an Inbox flag.

  • Menu icon > 'Addons and Themes'
  • In search type 'folderFlags'
  • Select to download, ok it.

See images as guide.

Once installed:

  • Right click on Inbox folder and select 'Properties'
  • Select 'Flag' tab
  • Uncheck any 'Draft' or 'Templates' flag.
  • Only the 'Inbox' flag should be selected.
  • Click on 'OK'

Geändert am von Toad-Hall

Hilfreich?

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Toad-Hall, Thank you for this information as it has cleared the prblem. I would never have found this without your help. Cheers John

Hilfreich?

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Good to hear everything is now looking correct.

Hilfreich?

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