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I am installing Thunderbird on my new laptop (Windows 11 Pro). I have used Thunderbird for years on my old Windows 10 machine. I am having difficulty configuring Thunderbird on the new laptop. When I sign in with my email account, it detects the configurations; but when I select 'Done' - it hangs on 'confirming password...'.

I have screen captures of the configuration windows and the configuration requirements from my email provider (shaw.ca); but cannot upload them below (too large?)

I hope someone can help me. Up until the last week or so, I have had no problem with my signature file in outgoing email. I've been using the same signature file for at least 5 years. Suddenly, Thunderbird is blocking my logo image in my signature file in all outgoing mail. Instead, it is showing my alternate text. I am using version 102.6.1 on Windows 10

I successfully transferred TB from my Win10Pro laptop to may new Win11Pro laptop, but have encountered a strange anomaly. I have two GMail accounts, both set us as POP3.

Test 1: I send an email from account "A" to "B" using my Galaxy S23. On the phone, the times are correctly shown in the "A" account's Sent folder and in the "B" account's Inbox folder. On the laptop, both accounts have the times shifted two hours earlier.

Test 2: Thinking the problem might just be with one account, I reversed the test and sent an email from "B" to "A" using my phone. On the laptop, both were shifted by two hours.

Test 3: Repeat of Test 1, but using the laptop. No time shift

Test 4: Repeat of Test 2, but using laptop. No time shift.

Test 5: Another person sent a test email to both my Gmail accounts. Both show up with the correct timetags in GMail, but both show up in TB on my laptop as being send two hours earlier.

For all tests, the correct time is shown on the GMail accounts themselves.

I had no problems like this with the older laptop and I don't have anything on PDST. The only *hint* might be that Win11Pro was installed in California, but I have no idea how that would have been stored and work its way solely into TB and nowhere else.

What might be making this happen and how can I correct it?

Greetings,

I'm certain this is self inflicted, but for the life of my I can't figure what I did.

I've got Thunderbird installed on two machines. One a Dell XPS 13 laptop, the other a Dell Precision Desktop, both with Windows 10.

I use Resilio sync to synchronize a profile so both machines are displaying the same. I'm very careful about not opening both at the same time. This has all worked perfectly for years.

Everything is fine on the XPS. On the Precision, all the text in the new message window is displayed in bold.

The odd part is the message isn't bold when received by the recipient.

Any idea what it is that I've buggered up?

I've uninstalled Thunderbird using Revo Installer, rebooted and then installed from scratch with no effect.

So, I'm guessing there is a setting that's been toggled in the Registry to cause this.

Any help would be appreciated.

Chris

Hello: Last time before today when I sent email was 23Oct 21! What fixed it was setting the outgoing server settings to "Authentication method: Password transmitted insecurely,and Connection security: none. I got a pop-up asking for my password,and my email was sent normally. My reason for posting this is to ask if this outgoing server setting is safe to use. I haven't tried this solution before,as I am very security conscious. I am attaching a pic of the settings. Thanks!

A week ago Sky forced me to change my password for geoff.bellx@sky.com. I made the change successfully but when I start TB it asks for a password (as expected) but doesn't accept the new one, returning message: Sending of password for user geoff.bellx@sky.com did not succeed. Mail server pop.tools.sky.com responded: [SYS/TEMP] Server error - Please try again later.

I can access my messages using Sky's webmail, so the change has been applied. However the webmail offering is awful and I want TB back.

I have looked through many of your existing Qs and As but can't find any which help. Can you please advise a way forward, Thank you

I just went to open Thunderbird and window popped up to setup email account. I have been using this for years. what the hell happened to my program for email? who has the time on checking email to set everything up again? Why wouldn't we be warned this was coming? Do I really have to set up all of my accounts again? What happened to my stored emails and folders that were setup? I am assuming the program updated, but honestly this pisses me off and makes me want to switch clients after decades of use.

Hello

I'm running Thunderbird 102.11.0 with Gnome 44.1 and the Wayland windowing system on OpenSUSE Tumbleweed. The first time I launch the application after a restart it always hangs with a blank window titled "Home - Mozilla Thunderbird". The same thing happens whether I launch the application using the shell or the desktop icon. If I close the blank window and try again then the application always launches correctly on the second attempt.

This issue started about 4-6 weeks ago before that I never had any problems launching Thunderbird.

Any ideas on how I can debug this?

Cheers Norman

Hello I am new to Tb but I have problems with GMAIL, the synchronization works fine from the server, I can move emails to any folder, send them to the trash and delete them and it syncs in TB, but when I do the same from Tb this does not work well when I move an email to the trash and then delete it from TB it is not deleted in Gmail and stays there until I close TB. The configuration I have is IMAP. and the problem gives me with Gmail because with zohomail it works correctly. What am i doing wrong?

Problem started several days ago......driving me nuts ! Win 10 / X64 / Thunderbird 102.11.1 Comcast e-mail I use Malwarebytes and Norton

I can download from Comcast all my mails with no problems to Thunderbird. I can send New e-mails from Thunderbird with no issues.

However if I use REPLY or FORWARD to send a message I get an error box saying to check my settings. All y settings are fine because I can receive and send messages ( new ones) with no problems. It's only the reply and forward functions that give me the problem. Enclosed is screenshot of the message I get. Tried clearing cache as well as several other minor repairs to no avail. Any suggestions ?

Vlad

Need to determine why some emails sent to me (from me) do not show in my inbox. If the same email was forwarded to me from someone else, it looks like it comes in (unread mail count increases), but it does not show in the inbox. A search for the email finds it but it does not show in the inbox. Very odd behavior. Only does this for one account of several we have.

I have been searching far and wide for an answer and am stuck here: https://support.mozilla.org/en-US/questions/1368273

This solution doesn't work for Thunderbird 102.11.0 because there is no OTHER WRITING SYSTEMS. I have set LATIN on font and size, composition is set to HTML. Variable width is set, but if I change this to a specific font, it still shows something different than the font I've used to compose, so it doesn't seem to help.

Sent files show Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 8bit

Why is it so hard? I want my sent files to look like my composed files as much as possible. For example, if I use a serif font to compose, I want a similar or, if available, identical serif font, for readers if they use HTML as well. Thx in advance.

People I email say, when they reply to my email, they get a non deliverable reply, even though I receive their reply. I have my email linked to my Gmail so I can see my Thunderbird emails on my cell phone. Is there a setting I need to change to get this to stop? Lisa

I have used Thunderbird with a POP3 account for years - it has become a large, handy, easily searched database of important information. MY ISP has forced me into Microsoft Office which doesn't support Thunderbird and, annoyed, I've jumped to Proton, which will allow me to continue with Thunderbird and to download my emails. My question is this:

Now that my old email address is no longer supported, Thunderbird goes nuts throwing up a constant message about not being able to connect. How do I stop this without deleting the actual account? (because if I do, I delete the entire database of emails associated with the account.). I just want to disable it so that it doesn't try to connect. And then I will simply add in my Proton email and carry on from there. At the moment, I get the message: "Log in to account "..." failed." and then three buttons - Enter new password, Cancel, Retry - but it doesn't stay concelled. It just keeps nagging me. And if I go into account settings, it won't let me disable the SMTP.

Sometimes, often after an upgrade, messages IMAPed to Thunderbird do not display correctly. In two recent cases I moved two messages from the Spam folder to the Inbox. One of the messages was completely blank except for the subject. The other displayed HTML code instead of the readable messages. Both messages displayed correctly at my email provider's website. Is there a way or can you provide a way to tell Thunderbird to re-import a message?

Hi, I've been having trouble with Thunderbird for a few days now.

I recently turned on and updated my laptop, which shares the same thunderbird accounts as my desktop. I had to update Thunderbird and log back into my google accounts because it had been some time since I last used that device. I noticed that I wasn't receiving emails on my desktop anymore. I did some research and tried applying fixes that I read online.

So far I've tried: Deleting my saved passwords > didn't work Removing the account entirely and re-adding it > Thunderbird failed to find the settings for your email account. Uninstalling Thunderbird and deleting any saved profile data > Same as above.

I did install a new router, a Netgear Nighthawk but I'm not sure if this is the cause of my trouble as both my mother's PC and my Laptop use Thunderbird. Both continue to work.

I use Kaspersky for my AV / security but all three machines also use Kaspersky and I've no issues on two of the three.

I'm currently running TB ver 102.11.0 (64 bit).

Any assistance and clear instructions would be greatly appreciated.

Cheers

Can I have Thunderbird on more than one of my computers? I ask this because each time when I open an incoming email the email says I'm "Writing" an says it is: "From" me not from the person it is from. And on the bottom of every email in my inbox it has this "Warning about unique identity which is me:

At bottom it says: A unique identity/matching the From address was not found. The message will be sent using the current From field and settings from identity "My Name and email".

I have tried looking at all my settings to compare them to my other Thunderbird on my laptop, and also have tried several times to Troubleshoot.

I hope this helps you understand my problem

Carol

Hello, I accidentally checked the box "don't ask me again" when emptying a folder, in this case spam folder. How do I change it back? I have multi email accounts and they all don't ask me anymore. I have the latest version 102.11.1 (64-bit). Just have Thunderbird installed, don't have any add-ons or anything. Not sure what other details are necessary.

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline folders etc)

I carelessly opened an email and within seconds I had a problem with T'bird. The password vault was locked and although I had the correct password I could not get access. I deleted T'bird and the Mozilla maintenance folder, leaving Firefox in place. Reinstalled T'bird and the vault was still locked. Two a/v programs are negative. I guess there's a hidden folder somewhere that needs sorting out? I much prefer T'bird to anything else so I hope to find a solution. Thanks.