Thunderbird-Hilfeforum

I have 3 computers using Thunderbird. All POP 3 Gmail. Two of the computers are downloading fine. The one that is not downloading is a computer that I did not use for about 2 months. However Thunderbird has always been used on that computer before this all happened with no problems. When I put it back in service a few days ago no new email was downloading. Reminders did not download either. However some new Reminders will pop up once in a while. Very perplexing. Thanks for your help.

Is there anywhere to get actual support for Thunderbird? I have no answers to my problem - can't receive e-mails still for a month now. Hoping not to have to change to a different e-mail software.

Hello, does anyone know what causes this error. I might have done something silly, but now when I try to check incoming e-mails it says "mailnews.pop3.0: Socket state is closed - won't send command." This is shown if I look at the error console. This happens after I enter the password.

I have multiple email accounts set up, but one of those transfers all email to the local "Junk" folder. I have tried the retrain function, turned off all adaptive junk menu selections, added the sender to my contacts list, and nothing seems to work.

Also, with the most recent update, Thunderbird continually crashes. Version 102.7.1 (32 bit) running Windows 7 Professional with service pack 1. (No intention of updating OS)

Hello- When I try to add my mail account in TB using Provider For Exchange Active Sync, it says it finds the account but then gives me an error and won't allow me to add it. Here is the error: "Error in errorCallback for fetchhttp. Supplied value not in allowed list."

Was there a resolution to this issue?: https://support.mozilla.org/en-US/questions/1362092

Thanks, Ren

I received an email stating my account was being moved to a new server, and it should be a seamless migration. Thunderbird is now struggling to connect after years of flawless service. I get a "could not connect to mail server, the connection was refused" error box most times. BUT, if I keep hitting the Get Mail button, it eventually connects. Most times. Using IMAP. I have tried everything from password change to complete Thunderbird uninstall/reinstall, safe mode, troubleshooting mode, disabling all security software.... I have contacted Mediacom, who will not help with service 3rd party software, to confirm my account settings are proper. It has been over two weeks.... what am I missing? Thanks Steve

(edited for readability)

on some of my email, when I get an incoming email it could be for 5 different people but on the From: it's always the same name. and there email looks like this c224207439h42577404a9d13m627540946@mail.conversations.godaddy.com

how can I fix this can someone please help. thank you

I deleted a duplicate email but left the original in Thunderbird. The next time I downloaded emails from the server, the email that was a duplicate on Thunderbird was deleted from the server. Why?

I have Thunderbird setup to leave the emails on the server until I delete them. However, I only deleted a duplicate of an email. Should this have happened? If so, how can I avoid it if I want to clean up duplicate emails on Thunderbird? My mail server is a POP server, if that's important. And I'm using the Remove Duplicates addon

Some emails I have received are being put into a Spam folder by Thunderbird but there is no Spam folder visible and they have [spam} inserted into the subject header and emaisl from this sender have never been received anywhere but my Inbox.

I have to search all messages to find out where the message has gone and it shows as in a Spam folder. I then have to flag it as Junk, go to my Junk folder and flag it as Not Junk before it appears in my Inbox.

I am using POP3 email accounts and Thunderbird 102.7.0 (64-bit) and have never had this issue before.

I have attached 3 screenshots showing: 1) The email on the account server showing that there is no [spam} in the subject title. 2) The email as picked up by Mailwasher Pro and as it is highlighted in green, this shows that Mailwasher Pro has identified it as friendly according to my Spam settings and again, no [spam] in the subject title. 3) The email in Thunderbird after I moved it into my Inbox but you can see [spam] has been added to the subject title!

I have looked at other posts relating to this so it definitely appears to be a problem and if I could at least see the Spam folder, I would have a temporary workaround until this is fixed so if anyone can tell me how to see the Spam folder, that would help at least for now!

Thanks.

I'm trying to set up Thunderbird (version 102.6.1, under Windows 10) to work with my Gmail account. I hope someone can help me understand what is happening.

First I enabled IMAP protocol in Gmail. Then I started "Add a new account" in Thunderbird and entered my name, email address, and email password. Thunderbird displayed details of the configuration it set for me, which looked correct: incoming, IMAP with SSL/TLS; outgoing, SMTP with SSL/TLS.

When I clicked Done, Thunderbird opened a browser window in which Gmail prompted me to sign in. The correct email address was prefilled.

I clicked Next and was prompted for the password; I entered the password and clicked Sign In.

Gmail displayed a page that asked whether Thunderbird should be allowed to access my account. I clicked Allow.

The browser window closed, returning me to the Thunderbird configuration screen, which displayed both of these messages:

• (Yellow background) Unable to log in at server. Probably wrong configuration username or password.
• (Green background) (checkmark) Checking permission.

So, Thunderbird seems to be saying that Google failed to authenticate me, and simultaneously, that it's in the process of authenticating me (although it never reports that it has finished).

If Google failed to authenticate me, why did it prompt me to allow or deny Thunderbird access?

If Google successfully authenticated me, why does Thunderbird report that it failed?

One possible answer is that I entered my password correctly when Gmail prompted me, but entered it incorrectly in Thunderbird. But I tested that possibility by copying the password from the value I entered in Thunderbird and pasting it into Gmail's password prompt. Gmail said it was correct, so in Thunderbird it must also be correct.

I am using Thunderbird 52.9.1 on XPMode (virtual Windows XP) and since quite some time my OAuth2 Gmail accounts have stopped working from Thunderbird 52.9.1: I am requested to enter password and other stuff but then nothing happens in terms of receiving (IMAP) or sending (SMTP) emails.

Don't know if this is related, but I am aware of the Gmail changes occurred around end of May 2022: [https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-acc...]

Are there any ways (tips/tricks, advanced or not) to have OAuth2 Gmail accounts working again on Thunderbird 52.9.1?

Thank you

OAuth2 authentication used to work in my POP server settings. When I click check messages it is stuck at sending login information. I must use normal password to connect. What might have changed to cause this? I checked antivirus - no luck.

I use PhraseExpress to insert an em-dash {asc 0151} for me. It works in all applications except Thunderbird.

It used to work fine until a recent Thunderbird update. Now, instead of entering the em-dash, it enters a line break followed by the em-dash and followed by an additional line break.

What can I do to restore this to the way it used to work in Thunderbird?

Before I upgraded to Fedora 37 Thunderbird worked fine. Now I cannot open any attachments. When I go to open an attachment I get two options, "system handler" or other. System Handler does nothing, other gives two selection neither of which work. Why is this happening and how can I fix it. Thanks. Thunderbird version: 102.6.0 (64 bit). Thanks.

I added the Google Calendar with writing and read access using the Provider for Google Calendar add-on (https://addons.thunderbird.net/en-us/thunderbird/addon/provider-for-google-calendar/ by following the instruction here https://support.mozilla.org/en-US/kb/using-lightning-google-calendar. I can see the calendar and edit it, but when I receive an email with a calendar event I get a warning saying something like that " you do not have Calendar that has writing enabled", and I have no way to add the event to Google Calendar. Now by mistake I clicked on "hide this warnings in the future" so the warning is not there anymore. Therefore 2 questions:

1) How can I make sure I can add events I receive by email to my Google calendar?

2) How can I re-instate those warning so I can give you the right warning and I see them in the future?

Thank you a lot Best

Looking at my sync settings on a GMail account, I see under the [Gmail] folders it has "Chats" listed. Looking at what it has in the folder (I set it to sync locally) all I see is a long list of messages from chatsupport@bot.talk.google.com, all dated from 2013 (plus one message from an old 10 year old work google account). Checking the GMail website, I see a number of Chat messages from 2020 and 2021 but none of those Google bot messages from 2013. Is this item supposed to be syncing down the messages I have on my GMail account? If not, what are these messages. I even tried closing Thunderbird and removing the Chats and Chats.msf files, but the next sync just brought the chatsupport messages back down.

It's not really a big issue if it doesn't actually sync them (it could be handy, but not critical). However, if it IS supposed to work I would put in a BZ for it. Otherwise I'll just uncheck it and ignore it.