Thunderbird-Hilfeforum

I just reinstalled Windows and Thunderbird, and am trying to use my previous profile and files. My files were previously stored in c:\Thunderbird, rather than the default location.

With TB closed, I opened the Profile Manager, clicked Create Profile, changed the location to c:\Thunderbird, and then click Create Profile. I left it set as the default profile.

However, when I open Thunderbird, I'm at the startup screen, where it's asking me to enter my email address. None of my files are visible.

I then deleted the profile (but left the files intact), and used the default profile. When I entered Thunderbird, I clicked Import, then Import from another Thunderbird installation, then Choose a profile folder, and then I selected c:\Thunderbird. I left all boxes under "What to import" checked, and clicked Continue and then Start Import.

Got a message: "Import failed unexpectedly, more infomration may be available in the error console."

I then tried it again, leaving only "Accounts and settings" checked. Same message.

Going into the error console, the message is this: "Uncaught (in promise) DOMException: Could not open the file at C:\Thunderbird\prefs.js".

I then went into C:\Users\{username}\AppData\Roaming\ and deleted the Thunderbird folder and tried the import again, as well as the creating of the profile again. Same results.

Any ideas about what I could do?

Thanks!

In recent versions of thunderbird, I am not able to use the wizard to add my mail account to thunderbird. When I try, I get an error popup saying the ingoing server is already added. It isn't. It is a completely fresh install of thunderbird on a new pc. There are no existing accounts at all in the settings.

My setup: I am using the hosting provider nordicway.dk with my own domain ellenshoej.dk.

The wizard is able to correctly discern most settings, except it gets the username wrong. The username should be the whole emailaddress, but it guesses to only use the username part, in front of the @-sign.

I attach a screenshot of the error popup.

If I go into manual settings and enter the correct username and try again, I still get the same error. (screenshot 2).

Even clicking Advanced configuration (blue link above the buttons) gives the same popup.

The only workaround I have found is to bypass the wizard completely all the way from the start. This can be done by only entering your name and email, then immidiately clicking manual setup and advanced configuration. This creates a blank entry in the settings. (screenshot 3) You can now enter all server settings manually, and then everything will work. But the wizard is completely broken for me.

I upgraded my version from 68 to 102. Everything went great until I went to my address book and it was empty. I has 3 books and all are empty. How do I recover them. I know the abook.mab have my info because when I open it up in notepad I see my info..

I have tried coping the profile to a different location and then importing the address books from the copied profile location. It did bring in the address books names but the address books are stile empty. Help please...

I have already converted my .pst files to mbox. How to add them to Thunderbird Ubuntu Linux. I have all files (both .pst and new mbox) on an external usb drive and plan to keep them there. I don't whant them in my /home/user-name/.... folder. Is ther a config file wherei can change the location?

Regards,

Aita Montxo

I had several address books with selected contacts under my Personal Address Book so that I was able to select them for sending emails to selective groups. Unfortunately my system crashed and I had to reinstall my OP system including Thunderbird. When I upgraded to a new version of Thunderbird I was unable to migrate the contacts within those list to the new address books, unfortunately I don't remember which version caused the change except it was when they moved the address book icon to the left side of the screen. I had copied the respective sub address books to .csv files. How can I import the selected .csv files to a sub folder under my Personal Address Book? Also, how do I copy/paste individual or groups of contacts from one file to another?

I have used Xfinity for 15 years as my email service provider and used the same password for TB. Recently, TB stopped accepting the password. I changed it hoping that might help, but it did not help, I also reinstalled Thunderbird but it didn't help. Any ideas?

1) In my internet search about what are .mozmsgs folders, I read that they are related to a Windows search function. However I am no longer using Windows, but a Mac. Does that mean they are redundant and I could delete them?

Background: I am moving my Thunderbird profile from the iMac to my Macbook when traveling. And afterwards I am moving it back. I seem to have lost mails from earlier years but just found them on the Macbook. For some reason the synchronization did not transfer all the subfolders. The strange thing is that the iMac (which did not show the older mail folders) has lots of .mozmsgs folders, while the Macbook (which showed the older mails) does not. I am using only POP never IMAP.

2) I organize my mail folders in yearly folders. After some years, when I am less likely to looking things up, I move the year folders into an archive folder. I do this inside of Thunderbird. Now I just noticed that I have empty .sbd and .mozmsgs folders in the original location (zero bites). Again I am wondering if these folders are redundant and could be deleted?

Thanks!

Hello. I think I am a little out of my league with this. I have set up Thunderbird and I believe that all of the information is correct, but Thunderbird just "Times out" Any help would greatly be appreciated. Thank you!

Mike

Was the multitasking capability for Thunderbird added somewhere in version 91? If so, can someone identify exactly which release? I'd rather not have to look through 15 or so Release Notes on the chance that one of them mentions this. Can someone expound on what led to this change?

1. I am customer of Ionos, formerly 1&1, who host my website and an associated email address. On 14 February, Ionos advised me I would be unable to download emails from their server after 25 April unless the email program supported TLS1.2 or higher and they said Thunderbird version 52.00 supported TLS1.2 or higher.

2. I have 2 PCs with Windows XP SP3 and 1 laptop with Windows Vista. Ionos say the only email program I will be able to use after 25 April using the latter 3 devices to download emails from their server is Thunderbird version 52.00.

3. Is there now any means by which one may install Thunderbird version 52.00 onto a PC with Windows XP SP3 or, alternatively, a laptop with Windows Vista?

Hi,

I downloaded Mozilla for e-mail last night as I currently only use IOS on my iPhone and haven't used a desktop e-mail programme for a long time.

It struggled with my configuration settings and when it finally accepted them I clicked done and it has been sat on the "checking password screen for the last 10 hours or so.

Can you help at all, please?

Many thanks

Chris

I had to open a new Thunderbird account after a hard drive replacement. I saved my profile to external HD. I transferred it to my Profiles folder but the new TB does not default to it. How do I get this to work ?

This is a new install, I don't remember if something I did initiated this or not. The only accounts I have are GMAIL and an IMAP account. A local backup would be a plus, but I don't want to delete twice as I process my inbox.

Thanks.

I've followed the process of adding an email account but on the page title Setting Up Your Existing Email Address, when I click "Done" at the base of the page, I get an error message "Error Creating Account, Incoming Server already exists.

I was connect Gmail and Outlook in Thunderbird. The first problem is that I can't copy the folder to my Outlook account.

The next problem is when I open the Gmail IMAP folder then sort and copy all the emails to Outlook account, the emails are copied in Outlook only partially after that it all stops. Then the status becomes downloading email from Outlook. Some emails do have 25 MB attachments and that should be fine. In total the folders I want to copy to Outlook are 1.8 GB.

How do I get all my copied emails to go to Outlook? Is there any solution for this problem?

Just build a new PC and moved my Thunderbird and Firefox settings to the new PC. I've done this a few times over the years and it usually works perfectly. However, this time after moving Thunderbird and starting downloading new mail, it is REALLY slow, taking 8-9 seconds to download each message.

I have always used the following locations to keep all the profile data: C:\mozilla.org\Users\Johnny\Thunderbird.slt C:\mozilla.org\Users\Johnny\Firefox.slt

When moving to a new machine, I install a fresh Thunderbird and Firefox, then copy over the entire folder C:\mozilla.org\Users\Johnny to the new machine. I then go and modify C:\Users\Johnny\AppData\Roaming\Thunderbird\profiles.ini and add a new profile block like this: [Profile2] Name=Johnny IsRelative=0 Path=C:\mozilla.org\Users\Johnny\Thunderbird.slt Default=1 When I brought up Thunderbird, everything looked normal. When I clicked on Get Messages, it first started downloading from my Comcast account, which normally does 2-3 messages per second. It was now taking 8-9 seconds per message. The next account it downloads from is Network Solutions and it is taking just as long for this account.

I've looked around in the TB settings and can't figure out what is happening. I haven't seen this issue with past migrations. Anyone have any idea what is going on?

Thank you!

Hi my old PC crashed and I had to do a new windows install, but before that I saved all my old files, folders etc and presume Thunderbird email profiles on to it. I added the files back to the PC on same C drive once windows re-installed. Now how can I download Thunderbird and make it use the old Thunderbird email profiles on the PC at present please?