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I received a number of notices that my Thunderbird e-mail did not meet their current standards and I should find a alternative on or before 4/17. I ignored this and have had periodic failures to send e-mails through the Xfinity server. I have attached a copy of one of those notices from Xfinity[http://example.com

Xfinity

Your email application or device needs an update

To help keep your data safe, we are discontinuing the use of outdated security protocols on April 17, 2023. However, some older devices, operating systems, and email applications don’t support the newer security protocols that we rely on to help protect data in transit, including anything you send through your Comcast.net email.

We've noticed that one of the email applications or devices you're using to access your Comcast.net email is out of date and is putting your data at risk. To check if a specific email application or device meets our criteria, use it to send a test email to xfinity-tls-test@alerts.xfinity.com.

If your device or email application is not up-to-date by April 17, you will only be able to access your Comcast.net email by logging into connect.xfinity.com through an internet browser.

Your email security is important to us. Thanks for helping us protect your data.

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THIS IS A SERVICE-RELATED EMAIL Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits.

Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here.

Comcast respects your privacy. For a complete description of our privacy policy, click here.

© 2023 Comcast. All rights reserved. All trademarks are the property of their respective owners.

Comcast Cable, One Comcast Center 1701 JFK Boulevard, Philadelphia, PA 19103 Attn: Email Communications

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I keep getting this message when clicking Get Messages in Thunderbird : "Unable to establish TLS connection to POP3 server. The server may be down or may be incorrectly configured. Please verify the correct configuration in the Server Settings for your mail server in the Account Settings window and try again" I don't understand whats going on.

Thunderbird adds a double-space when you hit Enter in email messages. Is there a way to make it single-space? I've looked around on Settings, etc. and can't find one.

Hi, I have my emails working and ONE calendar only, why can't I see all of my Google calendars? Can only see one.....would love to know why. They are calendars that my colleagues have given me access to mostly. Pics below. Thank you!

I use a number of edresses, and I need Inbox, Sent, and Deleted subfolders. In some of the edresses I haven't been able to delete other subfolders (spam and Archive), in some I've deleted them and soon they reappear. I did not authorize automated spam detection, and I unchecked "Do [whatever it was] about archiving."

when i lock into my mozila-thunderbird AC to view my emails i keep getting NOT RESPONDING & i have sit & do nothing till it starts up again /this happens every day / regards Syd

Emails arrive in duplicate, and when deleted they come back again, and again. This is a recent development although I recall having this happen several years ago, but I don't recall attempting to fix the problem, so it must have corrected itself. Assistance would be appreciated to correct this problem.

I need help finding a repair person who makes house calls in the Denver, CO area. I am having problems with Thunderbird mail, smtp, passwords and Microsoft. I have spent a long time trying to fix the problem but I have run out of time and need to get the problem fixed. I understand that this would not be a free service.

Thank you for your help. Doug

I am using Thunderbird ver. 102.9.0. When i send an email, a copy naturally goes to my Sent folder. Lately, a duplicate also shows up in Trash. But the subject plus to whom sent are in bold type. I can delete these duplicates in the Trash folder.

I have looked at my account settings and nothing there appears to account for this. I would like to eliminate the creation of these duplicates. Any ideas?

The yahoo mail/att.net account I'm having this issue with is set up using IMAP. The yahoo mail/att.net SPAM folder is not being pulled down into Thunderbird. This has caused me to miss deadlines because I was unaware that important emails were being marked as spam by yahoo mail/att.net. How do I fix this?

Since installing Thunderbird for windows v102.3.0 (32-bit), I can't dismiss a calendar event, which keeps looping to ask if I want to save or dismiss change for an "item changed on server" message. I rec'd the invite externally from Outlook. Neither option works; I can't delete the calendar entry either ... the event is stuck in an endless loop and will not dismiss. I'm now one day past the event date/time and still can't dismiss. Pls advise. Thank you.

edit: moved thread from Firefox to Thunderbird section.

Hi. I followed directions to open a Thunderbird account, [edited] @fencemail.com. As required, I paid for a Domain Name: [edited] @micalone.org, from Ghandi, including a VAT Tax. I got an intercept, that a problematical HTML(?) was missing, whatever it is, with nary a hint nor link to fix the problem. Horrors! Unfortunately, I am not a computer whiz, and most computer technical verbiage is like hieroglyphics to me. I am in a dilemma in that I do not have the proffered Internet address. Do to a nasty virus, I no longer have access to my old ISP address, [edited] @juno.com, hence the need to open the highly recommended Thunderbird account. So, I can not send or receive email to resolve this HTML problem. Is the U.S. Postal Service a viable option? If so. my postal address is: Nick Micalone, [removed address information from public]. If someone is intimately familiar with the Thunderbird enrolling process, I will gladly pre-pay for the postage and associated costs for a fix by simple instructions. If this helps, I do have the Thunderbird logo on my desktop. Hopefully, the Thunderbird wizards can fix this remotely, at their end. Best regards, Nick M.

my mozilla thunderbird client is blocking all emails from a sender "@loveadmin.com" This is a valid email sender, it is an sports admin based system. These emails are not even appearing in my Junk folder. I have added it to my address book but just seem to disappear down a hole somewhere. What specific settings need to be set to enable these emails to be accepted by Thunderbird.

how and where do I set up "Safe Senders" in Mozilla Thunderbird? Have looked at some previous anwsers but they all refer to using Options setting which isn't available in Thunderbird tools tab

Wanye Mery’s comment: “You make several references to decades old bugs with not a single link to a bug report. And a reference to "I wasted my time trying to do a bug report to bugzilla which accepted my account, put me through a verification process, then wouldn't allow me to use it." which has nothing to do with Thunderbird, and I'm pretty sure has a contact address for resolving problems. And lastly, many detours unrelated to problem solving. In short, this topic is going nowhere fast. Therefore I am locking it. I am sure you have a problem. If you want help resolving your problem, please be respectful of people's time and post details about your problem and only that problem, as breifly has possible, and also please provide information requested of you. To quote the submission form you used to request assistance, "Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help." Wayne Mery let me take time out of my day to explain where your comment failed: I have been contacted by 3 “experts” now and two things are clear: 1. You’re more focused on defending the product and yourselves than fixing bugs. 2. Not only is it that you can’t fix the bug I presented you aren’t even going to try and it will remain a bug ad infinitum. Your comment:

First: “bug” not “bugs”

Second: If it was possible to reference a previous bug report, there would be no point in reporting it, would there? So it’s mind numbingly obvious I’m commenting because there is no previous bug report. And my comments spelled that out clearly.

Third: I also made it clear someone had asked the question before, I didn’t however say to this site. Nor did I say they had reported it I merely said that it had been a bug for a decade.

Don’t use Bugzilla? And yet my search of Mozilla recommended a bug report could be filed via Bugzilla in reference to contribution to improving the product. Maybe you should look it up before commenting.

You are “pretty sure Thunderbird has a contact address” and you’ll quote that as if it meant something even though you don’t know?

Tell me, your Thunderbird programme fails, what do you suppose anyone with a computer on earth would type into their web browser first? Save you the suspense: “Thunderbird help”. Why do you suppose I’m not on Thunderbird help?

“many detours unrelated to problem solving”

A suggestion for you for the future: Make sure you only use volunteers interested resolving problems, who aren’t easily hurt by comments and don’t make stuff up to defend the product. Resolute focus on the actual issues and ignoring what is superfluous to those issues is the fundamental requirement of excellence in problem solving.

Not sure? Let me give you an example, use my first comment:

Observed in the comment:

1. Thunderbird not working and what the problem is. 2. This person is annoyed, why? He’s made a simple standard change to Thunderbird, the programme failed so he can’t use it. He has discovered it has been an ongoing failure for about a decade.

First address the superfluous: Does he have a right to be annoyed? Yes. Ignore and move onto what’s important.

Next: My options for problem solving:

Option 1. Can I resolve it with the information available: Yes: Do it. No: got to 2. Option 2. Ask for more information and try to solve. Option 3. Get hurt and upset, try to use sarcasm to defend the product and ignore the actual issue.

People who go for Option 3 shouldn’t be wasting their time, the questioners time or anyone else’s time responding to questions. For example Stans had 2 options: 1. Ignore the comment or 2. Start a battle of who’s the most sarcastic. I’ll leave it to you to figure out what’s best for your site: Industry best practice or Stans approach.

Clearly the most disrespectful waste of time was when Stans started by announcing the product was perfect and then compounded that by making a range of incongruous statements: “the product is faultless”, “I can fix the fault”, “the bug has been deliberately ignored”, “I don’t know if the bug has been reported”. Do you seriously contend that doesn’t waste my time? It is also disrespectful when an outsider advises you of a bug and the first comment made is there is no problem with the programme followed by unsustainable excuses as to why there is.

“Please provide the information requested of you.” Really? Feel free to tell me what was requested of me and was not fully answered. Stans asked me for nothing and got nothing, Mat asked for something and got a complete response.

The fact was, once again mind numbingly obvious, I was nice to your volunteers (but not the product) until your volunteer Stans started wasting my time feeding me incongruities on a subject he clearly couldn’t answer. You may not be able to follow this but there is a difference between being nice to volunteers and to a product. On close discussion with my monitor, Thunderbird has no feelings to hurt. If the volunteer gets hurt by negative comment on the product or a 10 year failure to fix it, perhaps they shouldn’t be volunteering irrelevancies.

But hey you’ve chosen to lock the comment and leave the bug unresolved for another decade….. Way to go on the sites dedication to problem solving.

p.s. New rule: You may like to advise your volunteers that it’s not a debate forum so, if they are more interested in debating a comment than answering it: Don’t.

In November of 2020, I was forced by ATT to stop using Thunderbird as my email client, for both incoming & outgoing email. ATT changed its security protocols, and that required that I begin (at that time) using ATT's (pathetic) email client.

I have used the very clumsy, very limited ATT / YAHOO email client ever since... and, hated every minute of it.

I had previously used Thunderbird for 10-20 years, literally, and I loved the dynamic functionality which Thunderbird offered.

Since then, I have hated my ATT / YAHOO email experience, and I would like to start using Thunderbird again, if that is possible, considering the ATT security protocols.

Can anyone help me ?

Lee Sinoff [email removed from public] Palm Bay, FL