A Refresh can fix many issues by restoring Firefox to its default state while saving essential information like bookmarks and passwords.
Get answers for common questions about Firefox Accounts.
Here are some common solutions to help you resolve issues such as missing confirmation emails and outdated or locked Firefox Account status.
Why Firefox may show you a Secure Connection Failed error when you try to access the configuration page for your router and what to do.
Some pages or page elements may fail to load after updating to Firefox 70. You can try a temporary workaround while we work on a fix.
There was a known issue in Firefox version 69 and Beta 70 that prevented you from downloading files in Windows 10 when parental controls were on.
Some users on slower computers have reported problems viewing certain web pages with certain screen readers on the new Firefox Quantum.
On Linux, the profile path is required to be valid UTF-8. Names of downloaded files are encoded in UTF-8 regardless of glibc and glib settings.
What to do if Facebook Container doesn't work.
Why the 4K option shows up for some viewers while it doesn't for others.
How to fix audio problems when you try to watch videos while using the Citrix Receiver.
Alternate way to install Facebook Container.
How to solve a known issue with audio playback when you use Firefox on a Remote Desktop Connection.
Learn how to make unpin Firefox from the taskbar in Windows 10.
How to fix Firefox drag-and-drop errors when running Windows as Administrator with UAC disabled and the Launcher Process enabled.
If your bookmarks, passwords, preference settings and other data are missing, it may be available in another Firefox profile. Learn more.
In light of recent reports of Firefox Send being used to distribute malware we have decided to temporarily take the service offline to implement new features.
Estonian Smart Cards are not working for some users in Firefox 76 and above. Here's how to make them work.
If each open Firefox tab shows up in your Windows volume mixer, a fix will be released in Firefox version 76. Here is a workaround in the meantime.
Firefox Compatibility with Windows Exploit protection.
This article explains how to retain login information for users who experience issues when upgrading to Firefox 73 or above from older versions of Firefox.
Learn about workaround for a CCleaner but that's deleting saved Firefox extension settings in Firefox 79.
How to resolve an issue where Firefox asks for a Primary (formerly "Master") Password if you have AVG or Eset Internet Security installed.
Learn how to troubleshoot and fix Firefox crashes, and find out how to get more help if you're having problems solving the issue.