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Web page Hijacker
Each time I've opened up firefox , either with the home page or creating a be tab, this search engine (fast search, better search and web switch.tk) have replaced my default browser, and they switch eacvh time I refresh the page. This continues to happen after changing back to my old Google.com homepage and restarting.
I cannot find it in my control panel programs nor find it in my add-on. I've even used adwcleaner that was supposed to fix the problem. So how do I remove it perminantly? Even AVG and McAfee can't see any problems.
Modified by RaineTheCat
All Replies (1)
You question fell into the Firefox for Android queue, did you post your question from an Android device? I will move you question to the Firefox Desktop queue where you can get proper answers (if this is not correct, please let me know).
I will provide you with a list of malware scanners to use to remove the malware and also to check in Firefox Safe Mode to see if the issue goes away, and if it does/doesn't you still would need to check your add-ons/extensions list for ones that you did not install so it could be removed.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
- Click the menu button , click Help and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac: Hold the option key while starting Firefox.
- On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help others with the same problem.