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Firefox crashes

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by cas13

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Firefox crashes shortly after opening. Have tried clean install, and also safe mode. Will crash instantly when trying to open bookmarks. Crashes when trying to run the troubleshooter.

Firefox crashes shortly after opening. Have tried clean install, and also safe mode. Will crash instantly when trying to open bookmarks. Crashes when trying to run the troubleshooter.

All Replies (4)

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This happened immediately after updating to version 48.

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Crash ID: bp-555841db-7c99-42e5-bde5-a47ea2160813

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Hi, it looks as if this may be caused by Websense Endpoint, so if you have it on your system or within your organization, perhaps you could if possible try updating or disabling it.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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Thanks, I am trying to get it updated now.