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Windows 10 1903 Generic Text only print to file does not work correctly when printing a selection from Thunderbird email

  • 5 replies
  • 1 has this problem
  • 7 views
  • Last reply by kenlcarter

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When I select a portion of an email and try to print it to a text file using windows 10 generic text only printer, the text scrolls across the page with a few characters printed on each line before it continues 1 line down. This is seen when the file is opened with Windows notepad.

A test page for the printer prints correctly. A text file previously created in notepad also works correctly.

Any suggestions?

When I select a portion of an email and try to print it to a text file using windows 10 generic text only printer, the text scrolls across the page with a few characters printed on each line before it continues 1 line down. This is seen when the file is opened with Windows notepad. A test page for the printer prints correctly. A text file previously created in notepad also works correctly. Any suggestions?
Attached screenshots

All Replies (5)

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Do you see that when you print preview?

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Excellent question. I hadn't paid attention to that. However, the print preview looks normal but the actual text file still scrolls across the page.

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I suspect we are dealing with unicode V's ANSI issues here.

as a test, download notepadd++ and open the file with it. do you see the same thing?

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Basically the same thing. slightly different in that there are some vertical lines displayed which may be tab lines.

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So far the only work around is to copy the text and past into notepad and print to file from there. Of course I can just save the notepad file to my disk.

Clumsy. Doesn't answer why the print selection to text doesn't work correctly.

Oh well, somethings will just have to remain mysteries.