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How do I import previous emails, folders, etc. into my reinstalled Thunderbird?

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  • Last reply by AgnesRM

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My Windows 10 crashed a few days ago. Fortunately, my disk drive didn't crash, so I was able to save all the Thunderbird files that were on the drive. I'm assuming that includes email, folders, various settings, etc. How do I import these assorted files into my reinstalled Thunderbird program?

My Windows 10 crashed a few days ago. Fortunately, my disk drive didn't crash, so I was able to save all the Thunderbird files that were on the drive. I'm assuming that includes email, folders, various settings, etc. How do I import these assorted files into my reinstalled Thunderbird program?

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Hi All your emails, contacts, settings etc are stored in the "Profile" folder. As long as you have that, all you need to do is copy it to where Thunderbird expects it to be. View the video on this help page: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer In your case you can skip the first few steps, that are about copying the old profile. Start at Step 7, to paste your profile folder into the right place for the new Tbird installation. If you need more detail or want a different method, this article should help http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird Agnes