Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On screen keyboard not working

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by ARMAN KHAN

more options

I am using Firefox version 77.0.1 and am unable to use the on screen keyboard with my Microsoft Surface Go. It has always worked until recently. I've tried changing .osk settings, but didn't work. The keyboard works with all other apps and browsers.

I am using Firefox version 77.0.1 and am unable to use the on screen keyboard with my Microsoft Surface Go. It has always worked until recently. I've tried changing .osk settings, but didn't work. The keyboard works with all other apps and browsers.

All Replies (1)

more options

hello liftrunsleeprepeat,

follow the steps:.

1. In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.


2. In the search box above the list, type or paste osk and pause while the list is filtered


  • toolkit.osKeyStore.loglevel Warn
  • ui.osk.debug.keyboardDisplayReason
  • ui.osk.detect_physical_keyboard true
  • ui.osk.enabled true
  • ui.osk.on_screen_keyboard_path
  • ui.osk.require_win10 false

I hope to resolve your problem then mark the solution.

Thank you!