Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update to Firefox 86.0 (Mac) renamed the app Firefox 2!

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by laffitte

more options

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2.

I tried to change it back to plain Firefox (removing the space character and 2 from its name in the Application folder).

When I did that an relaunched it the display looked a bit weird and all of my bookmarks were gone!

Changing it back to Firefox 2 made it well again. I have never, ever seen Firefox do this.

All Replies (2)

more options

Hmm, it sounds like Firefox might be installed in two places, and that needs to get cleaned up somehow.

When you run Firefox or Firefox 2, you can open the Troubleshooting Information page and find the "Application Binary" row of the first table. That should tell you where Firefox is running from. The "Profile Folder" row should tell you the location of the profile in use -- one has your stuff, one doesn't, so it's important to know which one you need to keep.

To open that page, either:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter/Return

P.S. As a Windows person, I'm not sure I would know what to suggest for actually cleaning up the situation, but knowing where things stand seems like the first step.

Helpful?

more options

There's only one version of Firefox in the app folder and it is Firefox 2 and that's what the Mozilla installation named as I could see in the install logs.

The info in the files that were downloaded to update Firefox refer to Firefox 2 ...

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.