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Some forms can not be submitted via Firefox

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by goatflange

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I have found on several occasions this year that forms I've completed can't be submitted via Firefox - noticeably forms for financial services, but not exclusively, I'm usually allowed to fill in the form but I get some sort of error when I submit. These are usually vague like 'opps, something went wrong' and several attempts will not work. However, these work smoothly on Chrome or Edge.

The first time this happened there was actual php code and variables appearing in some fields and I gave the company a pretty hard time for not making sure their stuff worked on FireFox, but I feel a bit of an old meanie for doing that now I've seen how regularly I get submission problems.

Anyone come across this and anyone found a fix?

Goaty

All Replies (3)

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

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Helpful?

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I don't run any anti-virus stuff except windows defender so I don't think it's that. But, I wasn't aware of the safe mode on Firefox and I'll try that next time I encounter this problem.

Helpful?

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