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Very frequent Firefox Crashes

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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Hi all, first time poster,

Very frequent firefox crashes has rendered the program almost useless, seems to continue to get worse as well. Minimal plugins enabled. Crashes still occur in Troubleshoot mode. No third party modules. Have also played around with performance mode. All continues to happen, in fact happened on this tab as I was typing this. Below are my recent crash reports. Any assistance - or if I need to post additional info - is appreciated. Thanks!

bp-a52d10a0-33fe-4022-87f0-307a00220110 1/10/2022, 11:07 AM View bp-ea991101-6f2e-44df-b51a-0fab20220110 1/10/2022, 11:07 AM View bp-7bc4f06d-7cc5-4427-b3eb-526ca0220110 1/10/2022, 10:59 AM View bp-760aab6b-de0d-4a64-bd45-f60bb0220110 1/10/2022, 10:59 AM View bp-5bea206e-317c-4e53-ab9a-803370220110 1/10/2022, 10:59 AM View bp-77c85e8e-5706-425a-8682-bd4b60220110 1/10/2022, 10:59 AM View

Hi all, first time poster, Very frequent firefox crashes has rendered the program almost useless, seems to continue to get worse as well. Minimal plugins enabled. Crashes still occur in Troubleshoot mode. No third party modules. Have also played around with performance mode. All continues to happen, in fact happened on this tab as I was typing this. Below are my recent crash reports. Any assistance - or if I need to post additional info - is appreciated. Thanks! bp-a52d10a0-33fe-4022-87f0-307a00220110 1/10/2022, 11:07 AM View bp-ea991101-6f2e-44df-b51a-0fab20220110 1/10/2022, 11:07 AM View bp-7bc4f06d-7cc5-4427-b3eb-526ca0220110 1/10/2022, 10:59 AM View bp-760aab6b-de0d-4a64-bd45-f60bb0220110 1/10/2022, 10:59 AM View bp-5bea206e-317c-4e53-ab9a-803370220110 1/10/2022, 10:59 AM View bp-77c85e8e-5706-425a-8682-bd4b60220110 1/10/2022, 10:59 AM View

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bp-a52d10a0-33fe-4022-87f0-307a00220110 = Uptime 3 seconds bp-ea991101-6f2e-44df-b51a-0fab20220110 = Uptime 2 seconds

Signature: (anonymous namespace)::BytecodeParser::parse

Windows Error Reporting : 1

Crash Reason EXCEPTION_BREAKPOINT

This is for Sumo's Related Bugs 1670481 NEW --- Crash in [@ (anonymous namespace)::BytecodeParser::parse] +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-7bc4f06d-7cc5-4427-b3eb-526ca0220110 = Uptime 873 seconds (14 minutes and 33 seconds) Signature: wr_moz2d_render_cb

MOZ_CRASH Reason (Sanitized) : MOZ_RELEASE_ASSERT(false)

Crash Reason EXCEPTION_BREAKPOINT

Attention Sumo's there are 15 related bug reports +++++++++++++++++++++++++++++++++++++++++++++++++++ bp-760aab6b-de0d-4a64-bd45-f60bb0220110 = Uptime 504 seconds (8 minutes and 24 seconds) Signature: Interpret

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

Attention Sumo's there are 10 related bug reports ++++++++++++++++++++++++++++++++++++++++++++++++++ bp-5bea206e-317c-4e53-ab9a-803370220110 Signature: webrender::renderer::Renderer::update_gpu_cache

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

nvwgf2umx_cfg.dll = NVIDIA D3D10 drivers = NVIDIA Corporation ++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-77c85e8e-5706-425a-8682-bd4b60220110 = Uptime 326 seconds (5 minutes and 26 seconds) Signature: webrender::scene_building::SceneBuilder::build_item

MOZ_CRASH Reason (Sanitized) : internal error: entered unreachable code: Iterator logic error: 1023

Crash Reason EXCEPTION_BREAKPOINT

nvwgf2umx_cfg.dll = NVIDIA D3D10 drivers = NVIDIA Corporation

This is for Sumo's Related Bugs 1707744 VERIFIED FIXED Hit MOZ_CRASH(called `Option::unwrap()` on a `None` value) at /builds/worker/checkouts/gecko/third_party/rust/euclid/src/size.rs:285

1656593 NEW --- Crash in [@ webrender::scene_building::SceneBuilder::build_item]

1625649 RESOLVED WORKSFORME Crash in [@ webrender::scene_building::SceneBuilder::build_item]

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Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer. ++++++++++++++++++++++++++++++++++++++++++++++ In another thread, a user reported that a recent update of Malwarebytes Anti-Exploit (version 415) may be causing symptoms similar to the VC Runtime problem. If you have MBAE, it should have a setting to exempt Firefox. You could test whether that makes any difference.

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The crashes are all over the place. This could mean the system is having issues with the RAM.


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources


MemTest Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? Control Panel -> System -> Advanced -> Performance -> Settings

If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}

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You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.