Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't allow me to log into my Weebly website

more options

I use a 2021 Macbook Pro with all updated software. I consider Firefox my main web browser.

I have a Weebly website that I can always log into with Safari. But with Firefox, every few months or so, I'll get a message that the email address I use to log on is incorrect. The message usually lasts 2-3 weeks or so, and then, it mysteriously goes away and I can log in again (for a while). It has happened four times. Right now I'm in week 3 of not being able to log on with Firefox.

I have no idea if this is connected or not, but it all began shortly after I started using the Firefox Delay extension. I don't use it any more and the problem still happens, so it is a big question mark.

I only used the delay extension to log onto two websites - my weebly site and also my Craigslist ads. I've only had problems with these two accounts since then. I opened new accounts on Craigslist after stopping the delay extension - but I still have trouble with Craigslist email. I get emails from customers answering my ads but when I reply, I get a message that it was undeliverable, even though I think my reply was in fact, delivered. In both cases, the problem is with my email.

I use a 2021 Macbook Pro with all updated software. I consider Firefox my main web browser. I have a Weebly website that I can always log into with Safari. But with Firefox, every few months or so, I'll get a message that the email address I use to log on is incorrect. The message usually lasts 2-3 weeks or so, and then, it mysteriously goes away and I can log in again (for a while). It has happened four times. Right now I'm in week 3 of not being able to log on with Firefox. I have no idea if this is connected or not, but it all began shortly after I started using the Firefox Delay extension. I don't use it any more and the problem still happens, so it is a big question mark. I only used the delay extension to log onto two websites - my weebly site and also my Craigslist ads. I've only had problems with these two accounts since then. I opened new accounts on Craigslist after stopping the delay extension - but I still have trouble with Craigslist email. I get emails from customers answering my ads but when I reply, I get a message that it was undeliverable, even though I think my reply was in fact, delivered. In both cases, the problem is with my email.

All Replies (2)

more options

You should first contact their support.

Helpful?

more options

Firefox Relay? That's a service to create disposable email addresses for sites you might want to never hear from again. I'm not sure what happens if you remove the add-on. You might need to update your service settings on https://relay.firefox.com/.

For an important account, I suggest always using your real email address.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.