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white bar around browser

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  • 1 has this problem
  • 120 views
  • Last reply by SLEEPY

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i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/1295187 my screen basically is being bordered by white bars and ive reinstalled and uninstalled firefox and done everything and both of the answers to these questions are unclear for me or don't work and i still dont know how to fix my problem. here's a screenshot of my browser too so you can see what I mean. please help!!!

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/1295187 my screen basically is being bordered by white bars and ive reinstalled and uninstalled firefox and done everything and both of the answers to these questions are unclear for me or don't work and i still dont know how to fix my problem. here's a screenshot of my browser too so you can see what I mean. please help!!!

Chosen solution

HEY! Just figured this out but putting my own answer here for anyone else having this problem: i found this link https://support.mozilla.org/en-US/questions/1302185#answer-1345901 there's a message answer by Philip the moderator that fixed my problem mine was doing the same thing as urs. If it doesnt work at first unselect all the settings and then close ur browser and open it again. If it still doesn't work click the "Change Settings for All Users" button make sure everything is unselected there too and then hit apply again and I also ran the compatibility troubleshooter too and clicked enable suggested settings too I think it said and did that so that could've done it as well? Not sure but one of these things should work fingers crossed!!

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Chosen Solution

HEY! Just figured this out but putting my own answer here for anyone else having this problem: i found this link https://support.mozilla.org/en-US/questions/1302185#answer-1345901 there's a message answer by Philip the moderator that fixed my problem mine was doing the same thing as urs. If it doesnt work at first unselect all the settings and then close ur browser and open it again. If it still doesn't work click the "Change Settings for All Users" button make sure everything is unselected there too and then hit apply again and I also ran the compatibility troubleshooter too and clicked enable suggested settings too I think it said and did that so that could've done it as well? Not sure but one of these things should work fingers crossed!!

Modified by SLEEPY