On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Connection to my router is denied

  • 5 replies
  • 1 has this problem
  • 14 views
  • Last reply by jonzn4SUSE

more options

I have the problem with firefox AND edge, that when I want to log into my router, via 192.168.8.1, I receive message that an error has occurred or that it is not secure.

How do I avoid these messages? I have made rules in my Bitdefender to allow it, but still it does not work. Any suggestions how to be able to log into my router, is welcomed.

Best regards Stones.

In Swedish: Anslutningen misslyckades

Ett fel uppstod under anslutning till 192.168.8.1.

   Webbplatsen kan tillfälligt vara nere eller upptagen. Försök igen om en stund.
   Om du inte kan öppna sidor, kontrollera datorns nätverksanslutning.
   Om datorn eller nätverket skyddas av en brandvägg eller proxy, kontrollera att Firefox har tillstånd att ansluta till webben.
I have the problem with firefox AND edge, that when I want to log into my router, via 192.168.8.1, I receive message that an error has occurred or that it is not secure. How do I avoid these messages? I have made rules in my Bitdefender to allow it, but still it does not work. Any suggestions how to be able to log into my router, is welcomed. Best regards Stones. In Swedish: Anslutningen misslyckades Ett fel uppstod under anslutning till 192.168.8.1. Webbplatsen kan tillfälligt vara nere eller upptagen. Försök igen om en stund. Om du inte kan öppna sidor, kontrollera datorns nätverksanslutning. Om datorn eller nätverket skyddas av en brandvägg eller proxy, kontrollera att Firefox har tillstånd att ansluta till webben.

Chosen solution

Did a test, and disabled only firewall on BitD. Which I have not tried, since we made rules for the IP. Then I came so far, that I could choose to continue, and was able to log in. Several messages about unsafe page from Firefox and Edge. I need to contact BitD again and ask why the rules does not work. Hope it can be solved that way.

Thank you guys for engaging in the problem.

Read this answer in context 👍 1

All Replies (5)

more options

Most router don't use 192.xxxx first they usually have a specific first time login process. Did you read the router instructions on this as each is different. Only after that can you use 192.xxxxx to login or change settings. Also remove the scrolling text that makes it hard to read.

Modified by Dropa

Helpful?

more options

I do not agree. Because I have used 192.168.8.1 on my new router(modem several times already. On my older modem it is 192.168.0.1 or 1.1 I also was able to connect to the router on my stationary computer, connected to the router by cable. I know well how to find the routers address.

What we discuss here, it that the web browsers deny me to connect, because it claim it is not safe. Via Bitdefenders support, i made rules to allow these IP numbers on their protection. Now it must be the browser who stop me (?), and I do not get any alternative to go further in spite I "take the risk". Your Internet access has been blocked.

Helpful?

more options

What happens when you disable BitD and try again? Is there an option in BitD to allow the connection? Can post a screenshot of the message from BitD showing it denied the connection?

Modified by jonzn4SUSE

Helpful?

more options

Chosen Solution

Did a test, and disabled only firewall on BitD. Which I have not tried, since we made rules for the IP. Then I came so far, that I could choose to continue, and was able to log in. Several messages about unsafe page from Firefox and Edge. I need to contact BitD again and ask why the rules does not work. Hope it can be solved that way.

Thank you guys for engaging in the problem.

Helpful?

more options

Thank you for shopping with us.  ;-)) Mark it as resolved and good luck.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.