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Banking Bill Pay not Working on iPad Firefox

  • 2 replies
  • 2 have this problem
  • 46 views
  • Last reply by Paul

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Using the Firefox app on my iPad my online banking Bill Pay is blocked. Website says that I might have cookies blocked or cross-site tracking prevented. Firefox security is set to standard and even when I turn off Enhanced Tracking Protection, I still am blocked. This site works fine on both my Windows Firefox and my iPhone iOS Firefox app with Enhanced Tracking Protection on. Please fix the iPad browser.

Using the Firefox app on my iPad my online banking Bill Pay is blocked. Website says that I might have cookies blocked or cross-site tracking prevented. Firefox security is set to standard and even when I turn off Enhanced Tracking Protection, I still am blocked. This site works fine on both my Windows Firefox and my iPhone iOS Firefox app with Enhanced Tracking Protection on. Please fix the iPad browser.

All Replies (2)

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After more testing, I found that switching Firefox to mobile browser mode on my iPad allowed Bill Pay to work, but when Firefox is in Desktop mode, Bill Pay does not work. Why the different behavior?

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Hi

On a mobile device, the mobile view should work better and be much easier to use.