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Newsgroup access hangs after upgrade to version 102

  • 5 replies
  • 2 have this problem
  • 11 views
  • Last reply by jonat

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For years I have been using Thunderbird on Windows (10 and 11) to access a newsgroup via the news.individual.net server. After I upgraded Thunderbird from version 91 to 102, I had the problem that trying to get new messages would just cause Thunderbird to stall., with the oscillating dot in the title bar. If I ask it to refresh the list of newsgroups, it tells me "Error retrieving items from the server".

I deleted the account and recreated it. It found my newsgroup fine and downloaded messages - once. If I tried to get more, it was back to the stall.

I have tried switching between SSL and non-SSL access, to no effect. "Troubleshoot Mode" shows the same behavior. "Clear Startup Cache" also has no effect. This server does require a login.

For years I have been using Thunderbird on Windows (10 and 11) to access a newsgroup via the news.individual.net server. After I upgraded Thunderbird from version 91 to 102, I had the problem that trying to get new messages would just cause Thunderbird to stall., with the oscillating dot in the title bar. If I ask it to refresh the list of newsgroups, it tells me "Error retrieving items from the server". I deleted the account and recreated it. It found my newsgroup fine and downloaded messages - once. If I tried to get more, it was back to the stall. I have tried switching between SSL and non-SSL access, to no effect. "Troubleshoot Mode" shows the same behavior. "Clear Startup Cache" also has no effect. This server does require a login.

Chosen solution

This sounds like bug https://bugzilla.mozilla.org/show_bug.cgi?id=1745033 A fix went into TB104.0 beta, to be released sometime next week. When it will show up in TB 102 I don't know. For the time being you can try to remove the primary password in TB 102/103 beta or switch back to the old NNTP implementation.

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No replies - sigh. I downloaded the 103 beta and it does not have this problem.

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Spoke too soon. If I installed the beta side-by-side and added my news account to it, it worked. But if I then imported my profile from the release version, the problem reappeared. I have tried deleting and re-adding the account with no success.

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Chosen Solution

This sounds like bug https://bugzilla.mozilla.org/show_bug.cgi?id=1745033 A fix went into TB104.0 beta, to be released sometime next week. When it will show up in TB 102 I don't know. For the time being you can try to remove the primary password in TB 102/103 beta or switch back to the old NNTP implementation.

Helpful?

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Yes, that is indeed the problem. Removing the primary password for now works. Thanks.

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I got version 104 today and the problem is indeed resolved. Thanks again.

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