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Trojan blocked after downloading latest update

  • 3 replies
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  • 3 views
  • Last reply by James

gavinmitchell.1
gavinmitchell.1
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Trojan blocked after downloading latest update. Ref. Scott. Thanks for getting back. This is new profile account and yes problem still there. I have followed microsoft directions for finding log files but directions don't seem to apply to my machine. Any suggestions? Below is the report from this morning log in on Firefox.

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 7/27/22 Protection Event Time: 9:29 AM Log File: 2ab54150-0db0-11ed-a93a-dc41a9a565f3.json

-Software Information- Version: 4.5.11.202 Components Version: 1.0.1716 Update Package Version: 1.0.57797 License: Premium

-System Information- OS: Windows 10 (Build 19043.1110) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Trojan Domain: d1zkz3k4cclnv6.cloudfront.net IP Address: 13.33.165.95 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe


(end)

Trojan blocked after downloading latest update. Ref. Scott. Thanks for getting back. This is new profile account and yes problem still there. I have followed microsoft directions for finding log files but directions don't seem to apply to my machine. Any suggestions? Below is the report from this morning log in on Firefox. Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 7/27/22 Protection Event Time: 9:29 AM Log File: 2ab54150-0db0-11ed-a93a-dc41a9a565f3.json -Software Information- Version: 4.5.11.202 Components Version: 1.0.1716 Update Package Version: 1.0.57797 License: Premium -System Information- OS: Windows 10 (Build 19043.1110) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, , -Website Data- Category: Trojan Domain: d1zkz3k4cclnv6.cloudfront.net IP Address: 13.33.165.95 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe (end)

All Replies (3)

gavinmitchell.1
gavinmitchell.1 Question owner
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This appears to be what Malwarebytes is blocking :

https://malwaretips.com/blogs/cloudfront-net-virus-removal/

So Firefox is tied into Amazon?

Dropa
Dropa
  • Top 10 Contributor
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Firefox has nothing to do with Amazon. Your browser is most likely now infected and requires a computer shop to remove and restore the function. Otherwise you will have to go online with a different computer or browser and search for how to remove the infection. Those are your choices here.

James
James
  • Top 25 Contributor
  • Moderator
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The Amazon AWS servers and Cloudfront servers are used to store data that isn't included in Firefox because they are large or change content regularly. This is similar to CDN servers and allows to make updated data available to all supported Firefox versions. https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections

gavinmitchell.1 said
This appears to be what Malwarebytes is blocking : https://malwaretips.com/blogs/cloudfront-net-virus-removal/

The Firefox web browser does not do popup ads.

Modified by James