This thread was archived. Please ask a new question if you need help.
unable to login google account
i am on 64-bit linux mint20.3 i am unable to login into my google account (i am using 2-step verification on google.) just downloaded the firefox 104 version. a popup window appears on the window saying "accounts.google.com wants to authenticate you using a registered security key. you can connect and authorize one new, or cancel." but there is only Cancel button no Ok button. also i am using 'recovery key' and 'Two step authentication' methods in my firefox account. what to do? thanks.
All Replies (2)
Can you access your account on your phone and turn the feature off? I turned the 2-step process on and it prompts me on my phone to verify and I was able to get in using the feature.
Modified by jonzn4SUSE
Just updated to 104 and not seeing that prompt from Firefox. I would turn the feature off via your phone and try again.