Thunderbird is BLANK
I have Thunderbird 102.2.1 (64bit) on a pc win 10. Today it stopped working properly. when opened, the window is white and blank. yet, when i hover the mouse over it, i am able to select from the tab buttons at the top. the only way that i can see thunderbird normally is if i put it into troubleshooting mode. my business depends on thunderbird to work, so please help.
All Replies (2)
- Menu icon > Help > More TRoubleshooting Information
- Under 'Application Basics' about half way down is 'Profile Folders' - click on 'Open Folder'
- In mac this might be called 'Open Finder'
It opens a new window showing the contents of the 'profile name' folder.
- Exit Thunderbird.
In the 'profile name ' folder, delete the following files:
mail1491, Did the previous posting help you? If not, please update to 102.2.2. Is it better?