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Why does Thunderbird re-download my old messages again and again

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  • Last reply by AussieWayne

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I recently and reluctantly converted from my Eudora mail client to Thunderbird about two months ago and I keep having this same problem. I am not sure if I have the correct settings activated so hopefully someone may be able to advise. I have Windows 10, laptop Accessing a "********@usa.net" address via "smtp.postoffice.net" "port 587" Problem is that my junk, sent, draft, trash messages re download when I log back in again. My understanding is that Thunderbird only downloads the headers whereas my Eudora downloaded the complete message so is the fact that it is only the headers being downloaded that it then re downloads them when logging back in?? It is so frustrating having to wait for these messages to download AGAIN when I am just trying to check my emails quickly. Can anyone advise what I might be doing wrong or what settings may need tweaking? Thank you

I recently and reluctantly converted from my Eudora mail client to Thunderbird about two months ago and I keep having this same problem. I am not sure if I have the correct settings activated so hopefully someone may be able to advise. I have Windows 10, laptop Accessing a "********@usa.net" address via "smtp.postoffice.net" "port 587" Problem is that my junk, sent, draft, trash messages re download when I log back in again. My understanding is that Thunderbird only downloads the headers whereas my Eudora downloaded the complete message so is the fact that it is only the headers being downloaded that it then re downloads them when logging back in?? It is so frustrating having to wait for these messages to download AGAIN when I am just trying to check my emails quickly. Can anyone advise what I might be doing wrong or what settings may need tweaking? Thank you

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You email issue is related to your POP3/IMAP settings from the server. Thunderbird uses what's provided to it from the actual mail server. You should check the settings that they match your ISP email provider and ask for the correct settings for ThunderBird to connect through POP3/IMAP mail server.

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Thank you for your response. I have originally set it up as per these instructions using Port 143 But I still have these problems????

IMAP/SMTP and Thunderbird [top] To configure your IMAP compliant version of Mozilla Thunderbird to retrieve email from your Net@ddress account, please follow these steps.

   1. Go to the Tools menu and click on "Account Settings".
   2. Click "Add Account"
   3. Choose "Email Account".
   4. Click "Next".
   5. Follow the steps of the Account Wizard.
   6. Under "Getting Started", fill in the following information:
       ◦ Your Name: Your full name (e.g. John Doe).
       ◦ Email Address: *************@usa.net
       ◦ Type of incoming server: IMAP
       ◦ Incoming Server: imap.postoffice.net
       ◦ Incoming User Name: ***************@usa.net
       ◦ Account Name: Any name to identify the account (e.g. Net@ddress).
   7. Finish the Wizard and then choose "Outgoing Server (SMTP)" from the menu on the left of the Account Settings Page.
       ◦ Server Name: smtp.postoffice.net
       ◦ Select the checkbox for "Use name and password".
       ◦ User Name:*******************@usa.net
   8. For "Use secure connection", choose "No".
   9. When finished, click "Ok".
   10. When prompted to enter a password, type in the appropriate Net@ddress password.

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Is there a way to download the complete emails and attachments instead of just the headers as i feel this may be part of the problem? Thanks

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