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Thunderbird 102.3.0 immediately "not responding"

  • 4 replies
  • 1 has this problem
  • 22 views
  • Last reply by s.weismann

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Hello,

i'm using Thunderbird for almost 16 years (and therefore i have a huge email database wich in definitely dont want to loose). Now i have a unfortunately problem: Facts: - PC with sufficient RAM, Windows 10 with all updates - latest version of Thunderbird (102.3.0) - different Emailaccounts (gmx, gmail) - no Antivirus software, only buid-in Windows firewall

Thundebird (wich i really appreciate) updated to 102.3.0 (while i was opening the browser manually). So i and Thunderbird opened the browser at the same time. No clue whether this is the reason for:

Thunderbird now crashes every time when i open it. It does nothing but as soon i click into the thunderbird window it says "thunderbird doesn't react" (wich is true, i waitet one night ;-(

I tried to: - copy back different backups of the profile-folder (one week old, another approx one month old) wich were backuped BEFORE the automated update to 102.3 - uninstall and reinstall current version von thunderbird - install some older versions of Thunderbird (they were always claiming, that the profile-files were modified by an newer version of thunderbird and they can't read them) - tried the current stand-alone version - created new profiels with the above described versions of Thunderbird and then copying the backup profile files into that - manually reduce the inbox-file in size (removing the mails of approx. the last 2 weeks) - removing all *.msf-Files bevore starting Thunderbird - removing the global-messages-db.sqlite bevore starting Thunderbird

Everything with no effort. Thunderbird frezes everytime.

I will spend 100 € (!!!) for a hint wich makes my Thunderbird working again, no joke!!!

Regards

Stephan

Hello, i'm using Thunderbird for almost 16 years (and therefore i have a huge email database wich in definitely dont want to loose). Now i have a unfortunately problem: Facts: - PC with sufficient RAM, Windows 10 with all updates - latest version of Thunderbird (102.3.0) - different Emailaccounts (gmx, gmail) - no Antivirus software, only buid-in Windows firewall Thundebird (wich i really appreciate) updated to 102.3.0 (while i was opening the browser manually). So i and Thunderbird opened the browser at the same time. No clue whether this is the reason for: Thunderbird now crashes every time when i open it. It does nothing but as soon i click into the thunderbird window it says "thunderbird doesn't react" (wich is true, i waitet one night ;-( I tried to: - copy back different backups of the profile-folder (one week old, another approx one month old) wich were backuped BEFORE the automated update to 102.3 - uninstall and reinstall current version von thunderbird - install some older versions of Thunderbird (they were always claiming, that the profile-files were modified by an newer version of thunderbird and they can't read them) - tried the current stand-alone version - created new profiels with the above described versions of Thunderbird and then copying the backup profile files into that - manually reduce the inbox-file in size (removing the mails of approx. the last 2 weeks) - removing all *.msf-Files bevore starting Thunderbird - removing the global-messages-db.sqlite bevore starting Thunderbird Everything with no effort. Thunderbird frezes everytime. I will spend 100 € (!!!) for a hint wich makes my Thunderbird working again, no joke!!! Regards Stephan

Modified by Wayne Mery

Chosen solution

Update 2: Just for your information how it works now again: - instaled a brand new 102.3.1. Thunderbird, created a new profile in an new directory - set up all the mail accounts in thunderird (aka login / passwords) - but now every account as IMAP (some were POP3 before) - rekognising that just copying back the old stuff in the mail directory does't interest Thunderbird - imported with thunderbird (extra/imort) from "another thunderbird installation" aka my backups stuff (only importing emails worked, not adressbokks, not calendar, not mailacounts Then in had at least: approx 80% of my email archive in some new folders to sort in

So far, so good...

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All Replies (4)

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"thunderbird doesn't react" sounds like "Not Responding".

  • Please start *Windows'* in safe mode with networking enabled

win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

  • Still in Windows safe mode, in Thunderbird do Help > Troubleshoot Mode

Does problem go away?

Helpful?

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Sorry, even in safe mode with network thunderbird crashes at the first click into it, so no chance to start the troubleshoot mode :-( Can i start this mode via command line?

Regards

Helpful?

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Update: i startet Thunderbird with "-safe-mode" and again: crash at the first click

Regards

Helpful?

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Chosen Solution

Update 2: Just for your information how it works now again: - instaled a brand new 102.3.1. Thunderbird, created a new profile in an new directory - set up all the mail accounts in thunderird (aka login / passwords) - but now every account as IMAP (some were POP3 before) - rekognising that just copying back the old stuff in the mail directory does't interest Thunderbird - imported with thunderbird (extra/imort) from "another thunderbird installation" aka my backups stuff (only importing emails worked, not adressbokks, not calendar, not mailacounts Then in had at least: approx 80% of my email archive in some new folders to sort in

So far, so good...

Helpful?

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