Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

DELETED DATA BYMISTAKE

more options

Deleted all my saved data from the computer by mistake. I thought it was eliminating unused data. Is there any way to restore the data in my account.

Deleted all my saved data from the computer by mistake. I thought it was eliminating unused data. Is there any way to restore the data in my account.

All Replies (2)

more options

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

But if you did a O/S delete of that data then they are gone if there is nothing in the TrashCan icon. And if it asked to permanently delete the data and you clicked YES then it gone as well.

Helpful?

more options

Hi, what were the steps leading up to this problem? For example, you signed out of a Firefox Account and told Firefox to delete all the data? Or you were browsing profiles and deleted a profile?

Unfortunately, those would usually bypass the Recycle Bin, so you would need to think about any backups you make or possibly a shadow copy created by Windows at some point. Please refer to the following post about tools to check shadow copies:

https://support.mozilla.org/en-US/questions/1391342#answer-1537905

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.