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Why do certain pages not display correctly or work ?

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  • Last reply by jack63ss

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I tried to load the following page and it does not load correctly: https://www.riu.com/pt/hotel/aruba/palmbeach/hotel-riu-palace-aruba/index.jsp When I load the page almost nothing shows up (see attached). I have tried the specific address, and also what Google and DuckDuckGo search returned, same result time, although the search returned the English page version. Also, the page loads correctly in Edge, Opera and Chrome. It also works fine using Firefox for Android. Seems to be just on Windows.

Firefox 105.0.3 Windows 10 Dell G5 5587

This is the second time in a week I have filed a report about a page not working. Last time it was a very specific page on a specific site, this time it is a the top level of a fairly generic website. I've been a Firefox user almost since day 1, on windows, unix/linux, and android, and I have not had this much trouble before. And yes I understand this is a volunteer effort, so if there is anything I can do to help get this working let me know.

I tried to load the following page and it does not load correctly: https://www.riu.com/pt/hotel/aruba/palmbeach/hotel-riu-palace-aruba/index.jsp When I load the page almost nothing shows up (see attached). I have tried the specific address, and also what Google and DuckDuckGo search returned, same result time, although the search returned the English page version. Also, the page loads correctly in Edge, Opera and Chrome. It also works fine using Firefox for Android. Seems to be just on Windows. Firefox 105.0.3 Windows 10 Dell G5 5587 This is the second time in a week I have filed a report about a page not working. Last time it was a very specific page on a specific site, this time it is a the top level of a fairly generic website. I've been a Firefox user almost since day 1, on windows, unix/linux, and android, and I have not had this much trouble before. And yes I understand this is a volunteer effort, so if there is anything I can do to help get this working let me know.
Attached screenshots

Chosen solution

It looks like the background scripts that fill in the site's template with property-specific content are not running or are getting interrupted. I attached a composite of what I see when I hit reload and when the page is finished rendering.

I don't know what is causing that, but could you click the DuckDuckGo Privacy Essentials button (the one that says B+ on that page) and turn off blocking for the site and see whether that makes any difference.

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Chosen Solution

It looks like the background scripts that fill in the site's template with property-specific content are not running or are getting interrupted. I attached a composite of what I see when I hit reload and when the page is finished rendering.

I don't know what is causing that, but could you click the DuckDuckGo Privacy Essentials button (the one that says B+ on that page) and turn off blocking for the site and see whether that makes any difference.

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Turning tracking request blocking off and reloading did solve the issue. The tracking sites that had been blocked were:

Cloudflare

   ajax.cloudflare.com
   static.cloudflareinsights.com

Looks like Cloudflare is a "content delivery service", and the description says " It primarily acts as a reverse proxy between a website's visitor and the Cloudflare customer's hosting provider". So I guess I could theoretically see where blocking might mess things up. At this point we are now beyond my level of understanding, so I will store this tidbit away in case I run into it again. Thanks Jack

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