Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox for Android Won't Sync Logins

  • 1 reply
  • 0 have this problem
  • 28 views
  • Last reply by Paul

more options

Firefox for Android won't sync my logins from my desktop/actual Firefox account. The settings show that I am logged in to my account, and show all possible options are checked to say I want to sync data.

Things I have tried already:

  • Signing out and back in on my phone
  • Signing out and back in using QR code
  • Signing out and back in using password
  • Uninstalling and reinstalling the app
  • Forcing a sync by going into the settings on my phone
  • Signing out of all devices including the desktop, signing in on my phone only (nothing), then signing in on my desktop and syncing (also nothing)

I am out of ideas and don't understand why this isn't working.

Firefox for Android won't sync my logins from my desktop/actual Firefox account. The settings show that I am logged in to my account, and show all possible options are checked to say I want to sync data. Things I have tried already: * Signing out and back in on my phone * Signing out and back in using QR code * Signing out and back in using password * Uninstalling and reinstalling the app * Forcing a sync by going into the settings on my phone * Signing out of all devices including the desktop, signing in on my phone only (nothing), then signing in on my desktop and syncing (also nothing) I am out of ideas and don't understand why this isn't working.

Chosen solution

Hi

With both devices signed into the same Firefox Account and with the Firefox Sync settings on both devices set to sync user credentials, turn off your phone. Trigger a sync on the desktop, wait five minutes then turn on the phone and open Firefox. Wait a further ten minutes and then check to see if your credentials are in Firefox for Android.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Hi

With both devices signed into the same Firefox Account and with the Firefox Sync settings on both devices set to sync user credentials, turn off your phone. Trigger a sync on the desktop, wait five minutes then turn on the phone and open Firefox. Wait a further ten minutes and then check to see if your credentials are in Firefox for Android.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.