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thunderbird no longer retrieves my email from charter/spectrum why?

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thunderbird no longer retrieves my email from charter/spectrum why?

thunderbird no longer retrieves my email from charter/spectrum why?

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Hi there, thanks for your question. In order to begin answering it, we need more information. Can you please tell us details like:

  • Any error message that gets displayed
  • Your version of Thunderbird
  • Your operating system
  • Any recent changes to Thunderbird (an upgrade, add-ons being installed, etc)

You may also want to try Troubleshoot Mode to see if that solves the problem: [https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird]

Additionally, have you contacted your ISP (Charter/Spectrum) to see if they've made any changes to their email login requirements? Just thinking out loud here, but that's worth a shot.

Modified by Jason Evangelho

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