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Thunderbird crashes [@ libfreetype.so.6@0x870ce | NotoSansCJK-Bold.ttc@0xa4736f ]

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  • Last reply by bobhund

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For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times a day.

https://crash-stats.mozilla.org/report/index/91bb470b-d99f-483e-bb11-209c40221113#allthreads

For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times a day. https://crash-stats.mozilla.org/report/index/91bb470b-d99f-483e-bb11-209c40221113#allthreads

Modified by Wayne Mery

All Replies (10)

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The crash report refers to NotoSansCJK-Bold.ttc and libfreetype.so.6. For the former, you might try installing the latest NotoSansCJK fonts: https://github.com/googlefonts/noto-cjk while for the latter see this for a possible fix:

https://www.codeweavers.com/support/wiki/Diag/MissingLibFreetype

Not an expert in this area, just passing on information.

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Thank you! I already installed the fonts. No crashes since then. I hope that was the solution :)

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It crashed again today :(

https://crash-stats.mozilla.org/report/index/ceff1683-cbcd-4292-873c-522220221114

again on freetype (although installed) and a font (i tried to install it). I have been using thunderbird for decades and this never happened before.

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Did you try the fix in the codeweavers link?

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I tried the following command: apt-get install libfreetype6:amd64 but freetype is already installed.

The crashes still happen, but not so often any more.

apt-get install libfreetype6:amd64

Latest crash reports still direct into the same direction. I just install the fonts mentioned in the crash reports, but new missing fonts appear. I don't know what's that about at all.

https://crash-stats.mozilla.org/report/index/086ffcb0-7b56-4e8a-9fb2-7e4bf0221121

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Maybe there's a conflict with the DE language pack that's installed. Disable it and see if it helps. Note that language packs only affect the language of the interface elements - they don't perform spell checking, as do the separate dictionary add-ons.

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Perhaps the FreeType for your version of Linux is causing the crash.

https://bugzilla.redhat.com/show_bug.cgi?id=CVE-2015-9290

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Your page says is has been fixed in freetype 2.6 and I run freetype 2.10.

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Problem persists. https://crash-stats.mozilla.org/report/index/c303d425-b0e0-4fd9-ab11-b40e40221203 I deactivated German language, but still crashes from time to time. I also got crashes in Google Chrome with errors I couldn't find anywhere. Maybe I have some kind of RAM issue?

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