Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks mouse hover not working properly in normal mode

  • 2 replies
  • 0 have this problem
  • 16 views
  • Last reply by kolchak

more options

I have a recent problem with mouse hover with Bookmarks in the Menu bar. Basically; it no longer shows the URL info in the drop down box, only a blank, box appears. I am using Windows 7 and the current Firefox 107.0. It appears to be a Windows 7 issue, because I have the same problem on my Win 7 desktop and Win 7 laptop, but a laptop with Windows 11 is OK.

The really odd part is this. If I run Firefox in troubleshooting mode in either Win 7 machine, the problem goes away, and the drop down box works fine, and displays the URL info. If I manually disable my add-ons in normal mode on either machine however, the problem does NOT go away.

One last odd point. On my desktop, when I am in normal Firefox mode, and look at Bookmarks in the History tab from the menu bar, the last (bottom most) bookmark, and ONLY the last bookmark WILL display the box info correctly. On my Win 7 laptop the same effect occurs, but the last (bottom most), bookmark will sometimes work properly in other folders, such as Other bookmarks for instance.

Also; the URL box does work properly with the ‘Show your bookmarks’ button, and the bookmarks menu if I use the “Open application menu”. These options produce too much ‘white space’ however, and are not as convenient to use. The drop down box works fine with other browsers, but Firefox is my favorite browser. I have searched the Internet and the forum, and not found a similar problem.

Attached are two photos showing the result in normal and troubleshooting mode. Thank you in advance.

I have a recent problem with mouse hover with Bookmarks in the Menu bar. Basically; it no longer shows the URL info in the drop down box, only a blank, box appears. I am using Windows 7 and the current Firefox 107.0. It appears to be a Windows 7 issue, because I have the same problem on my Win 7 desktop and Win 7 laptop, but a laptop with Windows 11 is OK. The really odd part is this. If I run Firefox in troubleshooting mode in either Win 7 machine, the problem goes away, and the drop down box works fine, and displays the URL info. If I manually disable my add-ons in normal mode on either machine however, the problem does NOT go away. One last odd point. On my desktop, when I am in normal Firefox mode, and look at Bookmarks in the History tab from the menu bar, the last (bottom most) bookmark, and ONLY the last bookmark WILL display the box info correctly. On my Win 7 laptop the same effect occurs, but the last (bottom most), bookmark will sometimes work properly in other folders, such as Other bookmarks for instance. Also; the URL box does work properly with the ‘Show your bookmarks’ button, and the bookmarks menu if I use the “Open application menu”. These options produce too much ‘white space’ however, and are not as convenient to use. The drop down box works fine with other browsers, but Firefox is my favorite browser. I have searched the Internet and the forum, and not found a similar problem. Attached are two photos showing the result in normal and troubleshooting mode. Thank you in advance.
Attached screenshots

Modified by kolchak

All Replies (2)

more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Helpful?

more options

cor-el, hello, thank you for your reply. Disabling extensions manually does not fix the problem, neither does changing hardware acceleration. How do I test if userChrome.css is causing the problem? Basically; the mouse hover drop down box only works correctly in troubleshooting mode.

I forgot to mention, that I tried refreshing Firefox on my Win 7 laptop, and even uninstalled and reinstalled Firefox, and the problem still persists.

I found these items when in troubleshooting mode, not sure if it means anything. Again, I thank you in advance.


Mozilla Firefox (107.0)

Nothing yet.

   System theme — auto
   Extension ID
       default-theme@mozilla.org
   Internal UUID
       f8f32663-7afd-4bf5-b707-4f33adeae7e6
   Manifest URL
       moz-extension://f8f32663-7afd-4bf5-b707-4f33adeae7e6/manifest.json
   https://www.youtube.com/sw.js
   Stopped
   Fetch
       Not listening for fetch events

https://www.aliexpress.com/sw.js?version=0.0.58 Stopped

Fetch

   Listening for fetch events

https://www.tvcatchupaustralia.com/serviceworker.js Stopped

Fetch

   Not listening for fetch events

https://wwwapps.ups.com/akam-sw.js Stopped

Fetch

   Listening for fetch events

https://www.reddit.com/sw.1ab8087c79dd3679b0bd38e1c9ebc5de.js Stopped

Fetch

   Listening for fetch events

https://uktvplay.co.uk/sw.js Stopped

Fetch

   Listening for fetch events

https://www.aliexpress.us/sw.js?version=0.0.58 Stopped

Fetch

   Listening for fetch events

Nothing yet.

   resource://gre/modules/osfile/osfile_async_worker.js

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.