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Problem with delete messages

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  • Last reply by david

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Hello, I delete mail account and i clicked delete without option files... On my drive I have still somewhere this files with mails and I would like to delete this old messages from old mail account from my drive. I have another mail accounts on my thunderbird, so I don't want delete software, only this old mails.

Hello, I delete mail account and i clicked delete without option files... On my drive I have still somewhere this files with mails and I would like to delete this old messages from old mail account from my drive. I have another mail accounts on my thunderbird, so I don't want delete software, only this old mails.

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Are you sure they're there? You can look using File Explorer to see if any remaining files are there. You can get there by clicking Help>moretroubleshootinginformation, scroll down to 'Profile Folder' and click 'open profile' . If this was a POP account, look in Mail folder or Imapmail if an IMAP account.

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I'm sure. It was IMAP. Folder responsible for my mails is in profiles. Size of this folder should be around 30gb's, like on my server. At this moment size of this folderis: 164gb's like before when I delete account mail. I have a few folders there, but I don't have name of it, only name like this : server-1, server-2 etc. , so I would delete one of them with the biggest size, but I don't wanna lost messages from another accounts mails. I have hope it's works like one folder is one of account mail, because solution will be easy. In situation when messages will be mixed with another folders, it's will be problem.

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Can you do a screenshot of the imapmail folder, including files under the account names?

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