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No QR code option showing in Android Firefox sync

  • 9 replies
  • 1 has this problem
  • 59 views
  • Last reply by Paul

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I want to sync my new laptop to Firefox on my Android mobile. I am asked to:

1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Synchronise and save data 3. Tap Ready to Scan and hold your phone over this code

But this command #3 is simply is not there in the Android FF settings. I see only Synchronise Now/ Device Name / Sign Out, plus Choose What to Synchronise. Nothing else. Any ideas?

I want to sync my new laptop to Firefox on my Android mobile. I am asked to: 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Synchronise and save data 3. Tap Ready to Scan and hold your phone over this code But this command #3 is simply is not there in the Android FF settings. I see only Synchronise Now/ Device Name / Sign Out, plus Choose What to Synchronise. Nothing else. Any ideas?

All Replies (9)

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Hi Martin

What version number of Firefox for Android is installed on your device?

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Thanks for the query! It's FF version 107.2.0, & Android 10.

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Hi Martin

What happens when you select "Ready to scan" as per the attached image?

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That's rather my point - I don't see 'Ready to scan'.

All I see is Synchronise Now/ Device Name / Sign Out...

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Are you able to share a screenshot of what you are seeing?

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Here's what I see:

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That looks like your copy of Firefox for Android is already connected to your Firefox Account.

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It does indeed. It seems, on close inspection, that I have accidentally achieved what I wanted to achieve, despite not having the option to scan a QR code. Thanks for your input!

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No problem, happy to help.

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