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Account setup for Verizon.net email

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  • Last reply by david

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I have an existing Verizon email account (which is accessed through AOL mail) and I'm trying to setup this account on Thunderbird, which I just downloaded on my new computer.

When I am prompted to setup the account, I enter my name, email address, and password. So far so good. It then says it found the correct configuration in Mozilla ISP database. I look at the configuration and everything looks (incoming and outgoing servers, username, etc.

However, when I click DONE and it starts the process of checking my password, it comes back with the attached error message.

Any ideas?

I have an existing Verizon email account (which is accessed through AOL mail) and I'm trying to setup this account on Thunderbird, which I just downloaded on my new computer. When I am prompted to setup the account, I enter my name, email address, and password. So far so good. It then says it found the correct configuration in Mozilla ISP database. I look at the configuration and everything looks (incoming and outgoing servers, username, etc. However, when I click DONE and it starts the process of checking my password, it comes back with the attached error message. Any ideas?
Attached screenshots

Chosen solution

Verizon requires an APP password when using email clients on a PC. I believe you must go to the AOL site and select the security page and can set up the APP password there. See this page for more info: https://help.aol.com/articles/Create-and-manage-app-password

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Chosen Solution

Verizon requires an APP password when using email clients on a PC. I believe you must go to the AOL site and select the security page and can set up the APP password there. See this page for more info: https://help.aol.com/articles/Create-and-manage-app-password

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Thanks David! Worked like a charm!

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You're very welcome.

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