Issue with add-on
I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I contacted TotalAV, and they said the issue is with Firefox. So...why is Firefox having an issue opening fullscreen when I enable webshield?
All Replies (5)
Also, someone from Firefox said it was an issue with the add-on. But that is not true, because TotalAV with Webshield works fine with Chrome. Having more & more issues with Firefox.
Addon issue are to contact the Developer for support. As to how it works with Chrome that is up to Chrome Addon page support to address Chrome Addon issues.
I have contacted TotalAV - that's the FIRST person I contacted. And they did a troubleshooting & found it's a Firefox issue. Now I need Firefox's assistance.
What are the findings? Addon issues are up to the Addon developer to fix Firefox only hosts the Addons it's the creators that need to insure their Addon works with Firefox.
My apologies for not having that information at hand. I've been working on this for so long. I'll have to get back in touch with TotalAV. Thanks. Will get back to you.