Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

main Thunderbird email accnt is unable to fetch new emails with password error -will not accept a change of password in TBird.

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Matt

more options

I'm able to send email from my primary Thunderbird accnt but unable to get new emails due to password error -will not accept the change password in TBird. FYI - Account setting shows Outgoing server is SMTP - and POP in Local Directory??? All other 3 email accnts send & rcv okay – I have same password in all 4 account in Earthlink webmail and all appear okay there. Just not sure what has changed to cause this. . . [email removed from public] LP

I'm able to send email from my primary Thunderbird accnt but unable to get new emails due to password error -will not accept the change password in TBird. FYI - Account setting shows Outgoing server is SMTP - and POP in Local Directory??? All other 3 email accnts send & rcv okay – I have same password in all 4 account in Earthlink webmail and all appear okay there. Just not sure what has changed to cause this. . . [email removed from public] LP

Modified by James

All Replies (1)

more options

Password errors are usually not password errors. Thunderbird largely assumes a connectivity problem is a password problem.

Please post the Mail and news account information from the more troubleshooting information on the help menu.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.