
constant crashes
firefox 109 is constantly crashing, sometimes costing meexpenses. I have submitted over 50 crashes in the past month, aand have heard nor seen any response from firefox.
How can I rectify this without reinstalling firefox, which by the way was more trouble than it was worth, as it didn't fix the crashes , but did manage to clear my bookmark menus, which was a complete pain in the arse. any help will be greatly received - if it works
All Replies (4)
If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.
- click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar.
See also:
been there , done that & threw the t shirt in the bin. done all this and no answer or help to the problem
Very funny. Just give us 5 recent submitted crash ids.
not being a super techy and , although using Firefox for a number of years, I have never used this part of the site before.
I have no idea what you are looking for, is it these?
bp-f195f3a0-6d36-48df-b78f-b117b0230206 06/02/2023, 01:18
bp-1f945207-ba66-48df-915c-093970230206 06/02/2023, 01:18
bp-e2b67d1b-4ae5-4d95-85ac-ccb3d0230204 04/02/2023, 02:44
bp-6664dab9-5173-4dfe-9384-81e460230204 04/02/2023, 02:44
bp-49e417b9-6882-4a73-a60c-866560230204 04/02/2023, 02:44
bp-56218eab-4026-41cd-bef7-1c75b0230204 04/02/2023, 02:44