Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Installation failure. Asks for user for install and then nothing.

  • No replies
  • 14 have this problem
  • 1 view
mtalbot066@att.net
mtalbot066@att.net
more options

Downloaded 5.0.1 install asked for the user either Administrator or the current user. Current user is the administrator (Administrator account renamed to my name). When I select the "Administrator" it will not accept since it does not exist, and it will not use my account which is the administrator. When I wuse my accout the install terminates without notice. Windows 7 Pro 32

Downloaded 5.0.1 install asked for the user either Administrator or the current user. Current user is the administrator (Administrator account renamed to my name). When I select the "Administrator" it will not accept since it does not exist, and it will not use my account which is the administrator. When I wuse my accout the install terminates without notice. Windows 7 Pro 32