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webpage using symbols not letters how do I fix this?

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  • 1 has this problem
  • 4 views
  • Last reply by cor-el

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I was going to a webpage that is a city government page and all that comes up is symbols. it is not readable and I need to know if this is something I can fix or if it is the city website?

Thank you.

I was going to a webpage that is a city government page and all that comes up is symbols. it is not readable and I need to know if this is something I can fix or if it is the city website? Thank you.

All Replies (1)

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Which encoding is selected?
That should be Unicode (UTF-8)

  • Firefox > Web Developer > Character Encoding
  • View > Character Encoding

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"