Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I restore bookmarks from file on desk top

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

more options

I am trying restore bookmarks from file that I back-upped. When I try to restore it keeps saying it cannot. It is back upped as a .josn file.

I had to uninstall and reinstall firefox because it was not working correctly.

I am trying restore bookmarks from file that I back-upped. When I try to restore it keeps saying it cannot. It is back upped as a .josn file. I had to uninstall and reinstall firefox because it was not working correctly.

All Replies (2)

more options

Perform the suggestions mentioned in the following articles:

IF it still doesn't work, then Start Firefox in -> Diagnose Firefox issues using Troubleshoot Mode to check if your add-ons/extensions are causing the problems

Check and tell if its working.

more options

Make sure that the JSON backup has a .json file extension.
You can verify that via the right-click context menu -> Properties.

Restoring a JSON backup will replace all current bookmarks and you will get a warning about that.