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Yahoo email attatchments not downloading - other browsers ok (/questions/971042)

  • 7 replies
  • 4 have this problem
  • 12 views
  • Last reply by philipp

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Same as above. Can't open any attachments in Firefox Yahoo mail. No problem with other browsers, only Firefox. Tried all the suggested fixes of starting in Safe Mode, clearing Cache and Cookies, signing in and out of Yahoo mail, still the same problem.

Same as above. Can't open any attachments in Firefox Yahoo mail. No problem with other browsers, only Firefox. Tried all the suggested fixes of starting in Safe Mode, clearing Cache and Cookies, signing in and out of Yahoo mail, still the same problem.

Chosen solution

hello, does it work when you access yahoo mail through this link?: https://mail.yahoo.com/

reference: https://support.mozilla.org/en-US/questions/971042

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All Replies (7)

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Same problem still exists after following the above direction.

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Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

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Problem still exists in safe mode. Can't open attachments on Firefox, Yahoo mail.

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Chosen Solution

hello, does it work when you access yahoo mail through this link?: https://mail.yahoo.com/

reference: https://support.mozilla.org/en-US/questions/971042

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I can open now open attachments when opened through that link. I bookmarked by my email through that link. Thanks Phillip. What's different about that link?

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I'm not sure as to what exactly is going on, but it looks like yahoo has changed something on their server that makes certain old url formats (that you may have used before as a bookmark or in your history) dysfunctional - at least quite a number of other users have reported that...
so using the generic address https://mail.yahoo.com/ as a bookmark should lead you to the current & working url.